- Hannaford (Pine Bush, NY)
- …department standard practices, in the absence of the Hannaford To Go Supervisor. * Support excellent customer service and goodwill by role modeling and ... providing high standards in customer service and sales building. * Support that...of the job. * Demonstrated ability to perform the technical requirements for the Hannaford To Go Service… more
- UHS (Binghamton, NY)
- Position OverviewPosition Overview The ITSM Analyst provides specialized support in the development and continuous improvement of all IT service management ... both internal and external IT customers to design, build and implement IT service management tools within the application. The ITSM Analyst ensures business value by… more
- City of New York (New York, NY)
- …Training and onboarding of assigned staff to ensure all can provide quality and accurate support and customer service on all things related to procurement, ... and responding to incoming inquiries, as the front-line for technical support for users of the city's...and partnering with other units to resolve any issues. Service Desk's support inhibits task completion and… more
- Honeywell (Albany, NY)
- …Technician II** here at Honeywell, you will have the opportunity to provide specialized technical support and service for our sophisticated fire alarm ... + Minimum of 3 years of experience in field service or technical support for...fire alarm systems or related field. + Experience in customer service and client relationship management. +… more
- Hobart and William Smith Colleges (Geneva, NY)
- …preferred. . Must work well under pressure and have excellent customer service skills, including the ability to communicate technical processes to non- ... POSITION SUMMARY The role of a Technical Support Specialist 1 within our...computer systems. . Creating, updating and/or maintaining technology or service documentation. . Providing recommendations for improvements to operational… more
- SHI (Albany, NY)
- …customers. The Service Delivery Manager is responsible for the day-to-day management of customer service delivery and ensuring a high level of customer ... to discuss progress and coach the team on managing customer interactions for improved service relationships. +...**External Qualifications:** + 2+ years working in a direct Customer support role - preferably in a… more
- ITW (Maspeth, NY)
- …food equipment, procedures, and techniques as well as customer facing skillsets. The Service Manager will also be required to support and enforce all company ... Simplicity, Trust, Respect and Shared Risk. **Job Description** The Service Manager will provide support to the...technical field service team. Our Field Service Technicians are accountable for customer commercial… more
- ThermoFisher Scientific (Grand Island, NY)
- …Field Service Engineer II is responsible for managing all aspects of field service support and customer relationship management including but not limited ... preventative maintenance, and instrument qualification. The Engineer II, Field Service will be customer oriented, an advocate...growth. **How You Will Make an Impact** : Field Service Engineers provide technical support … more
- Ricoh Americas Corporation (New York, NY)
- …and escalate technical issues promptly for resolution. + Deliver exceptional customer service by addressing inquiries, coordinating service calls, and ... **Job Title: Legal Senior On-Site Service Specialist** **Summary:** Join our dynamic team as...skills, and the ability to read and comprehend written technical information. + Excellent customer relations and… more
- Ricoh Americas Corporation (Commack, NY)
- …in high-availability environments. + Excellent verbal and written communication. + Strong customer service and teamwork skills. + Ability to remain composed ... technical operations role focuses on advanced troubleshooting of customer and Ricoh ITS infrastructure issues, including networks, systems,...1 Analysts and other ITS groups. + Mentor and support team members to enhance their technical … more