- Citigroup (New York, NY)
- …checkouts after application releases and infrastructure updates. Develop and maintain technical support documentation. + Considers implications of the ... and other closely related teams. **Responsibilities** + The Apps Support Analyst provides technical and business ...and diplomacy skills to persuade and influence + Good customer service , communication and interpersonal skills +… more
- City of New York (New York, NY)
- …environment. - Experience in a team-oriented, public sector, collaborative setting. - Customer -focused with a strong service orientation. - Ability to ... receive City funds. The NYC Department of Investigation seeks a skilled Desktop Support Engineer to join its Information Technology Unit. This role requires a strong… more
- Molina Healthcare (Syracuse, NY)
- **JOB DESCRIPTION** **Job Summary** Provides customer support and stellar service to meet the needs of our Molina members and providers. Resolves issues and ... * Provide technical expertise to co-workers and handles elevated escalations. Provide service support to members and/or providers using one or more contact… more
- Ricoh Americas Corporation (Rochester, NY)
- …on bonus to New Ricoh team members!** **Job Title:** Field Representative II, MS Onsite Technical Support Summary: In this dynamic role, you'll be the heart of ... our high-end equipment support team, engaging in a variety of tasks including...Minimum of 3 years of related experience. . Excellent customer service skills with a warm and… more
- The Cigna Group (New York, NY)
- …net promoter score (NPS), persistency and overall customer growth. The Client Service Consultant is also responsible to support and provide direction to more ... averted, work autonomously and collaboratively, only requiring "expert" level technical support from others and both inform...experience **strongly preferred.** + Previous experience working on a service support team, project team or as… more
- Albany Medical Center (Albany, NY)
- …procedures. The Tech Field Support is responsible for an exemplary customer service experience for all Albany Med employees during their interaction ... America) Salary Range: $51,755.37 - $77,633.06 The Tech Field Support provides onsite and remote support for...have knowledge of and the ability to adhere to customer service standards and ensure that all… more
- Mirabito Energy Products (Binghamton, NY)
- …the best customer experience possible at all times by utilizing excellent customer service practices including great communication. The HVAC Service ... and resolve a variety of issues while practicing excellent customer service . This position requires the ...on the company's software and databases. + Provide backup support to co-workers in the performance of job duties… more
- Rapid Response (Syracuse, NY)
- …processes and maintaining customer satisfaction. This position requires a blend of technical skills, customer service expertise, and attention to detail. ... Billing Support Specialist Department: Accounting Location: Syracuse, NY START...account adjustments. + Collaborate with other departments (eg, sales, customer service , and technical ) to… more
- Canon USA & Affiliates (New York, NY)
- …related experience. - Good computer skills/ technical knowledge. - Prior experience in a customer service environment. - Good customer service and ... messages and verbal. - Strong focus on providing good customer service . - Contributes to the creation...this role: $17.20 - $23.37 hourly This position will support our customer at site locations in… more
- Parity (New York, NY)
- …Manage and continuously improve all aspects of the Customer Experience and service delivery operations including support tools + Drive customer retention ... across North America. You will directly manage the (1) customer success, (2) customer support ...managing processes to ensure energy performance is met across customer -base + Proactively identify service and product… more