- Siemens Energy (Olean, NY)
- …with the counterparts in other regions. + Manage team members dedicated to providing detailed customer technical support (Tier 2). + Manage the customer ... Energy's sustainable future. **How You'll Make an Impact** + Lead the resolution of customer Technical Issues (TI) in the region, including Root Cause Analysis… more
- US Bank (New York, NY)
- …achieve their financial goals-no matter what they need. From transaction processing to customer service , to driving innovation and launching new products, we're ... closely with sales, marketing, engineering, UX/UI design risk and customer support teams to deliver exceptional product...design, technology and risk partners to achieve business and customer outcomes. In the case of technical … more
- Lumen (Albany, NY)
- … customer needs and requirements through strategic discovery, utilizing technical thought leadership, discussing industry best practices, and presenting our ... team. + Customer Solution Development: Analyze and identify our customer 's business and technology objectives, conduct full technical discovery, and… more
- Amazon (New York, NY)
- …cloud. Our team empowers every customer to grow by providing tailored service , unmatched technology, and consistent support . We dive deep to understand each ... and Continuous Integration/Continuous Delivery). The ideal candidate will possess a technical background that enables them to drive customer engagement… more
- GE Vernova (NY)
- …The purpose of this role is to perform the onsite installation, commissioning and service maintenance support on multiple customer sites with various GE ... products. This position requires delivering quality onsite and remote service support to customers questions or concerns...customer relationships and serves as the interface between customer and GE. Explains technical information to… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying… more
- Capital One (New York, NY)
- …is built with React and Node.js micro services, virtually augmenting our expert customer service agents with AI, delivering the unrivalled personal service ... chatting to our team within 1 minute, 24/7/365. The service we offer and build upon is unlike anything...and across teams to design, develop, test, implement, and support technical solutions across a full-stack of… more
- ServiceNow, Inc. (New York, NY)
- … integrity of proposed ServiceNow solutions, providing architectural guidance and support throughout customer engagements. Key Responsibilities . Engage and ... Engage in meaningful dialogue using the language and frameworks of customer Enterprise Architects, Technical Architects, and Domain Architects. Position… more
- Hubbell Power Systems (Westbury, NY)
- …of agents/distributors + Supervises agents/distributors within assigned territory + Keep Sales, Customer Technical Service teams, and other Hubbell personnel ... development ideas and specifications + Works closely with Product Management, Business Development, Technical Support and sales team to gather product Voice of… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... customers including public sector. We work backwards from our customer 's most complex and business critical problems to build...class GTM concepts, solutions, and initiatives. - Develop and support an AWS internal community of technical … more
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