- New York State Civil Service (Albany, NY)
- …departments program areas;* Maintain positive relations with customers with a strong customer service focus. Ensure problem resolution is accurate, effective and ... related areas: network, server, storage, and systems management; telecommunications, IT customer support and training; computer installation, diagnosis, and… more
- Amazon (New York, NY)
- …to on-demand self- service resources, the CI team provides targeted support for specific competitive opportunities through one-to-one customer engagements. ... effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
- Amazon (New York, NY)
- …cloud. Our team empowers every customer to grow by providing tailored service , unmatched technology, and unwavering support . We dive deep to understand each ... Act as a technical liaison between customers, service engineering teams and support - You...and support - You will own the technical relationship with the customer and operate… more
- TD Bank (New York, NY)
- …relevant experience ** Customer Accountabilities:** + Understands and supports the Bank's Customer Service Strategy + Considers the impact of decisions on the ... end-to-end demos of personas for developers, end users and support to drive adoptions. ** Technical Leadership:** Provide...Customers and stakeholders + Provides the highest level of Customer service when dealing with internal partners,… more
- MTA (New York, NY)
- …and direct feedback. + Expert in active listening, attention to detail, customer service , prioritization, and problem-solving skills. + Expert in working ... orally and in writing, to interact with team members, customers, management, and support personnel ( technical and non- technical ). + Expert in establishing… more
- Medtronic (New York, NY)
- …devices while serving as a technical resource between engineering and the customer . ** Customer Support Role** + Develops and maintains customer ... + Works closely with Therapy Development Management to provide customer case and education support . + Identifies...all aspects of Intrepid TMVR/TTVR device preparation & case support + Provide technical support … more
- FirstLight Fiber (Albany, NY)
- …Sales team. + Present FirstLight's service offerings to both technical and business stakeholders within customer /prospect organizations. + Translate ... pre-sales technical support to the FirstLight...customer requirements into effective solutions, including service design, cost estimation, and the creation of business… more
- Lumen (Albany, NY)
- … customer needs and requirements through strategic discovery, utilizing technical thought leadership, discussing industry's best practices, and presenting our ... team. + Customer Solution Development: Analyze and identify our customer 's business and technology objectives, conduct full technical discovery, and… more
- Lumen (Buffalo, NY)
- … customer needs and requirements through strategic discovery, utilizing technical thought leadership, discussing industry best practices, and presenting our ... team. + Customer Solution Development: Analyze and identify our customer 's business and technology objectives, conduct full technical discovery, and… more
- Corning Incorporated (Corning, NY)
- …to deliver + Coordinates cross-functional account services (with Applications Engineering, Customer Service , Systems Engineering, Technical Management) to ... (s) with a fully integrated set of product, process, service , and technical solutions which draw on... with one, unified voice and to provide seamless support + Collects market, customer , and competitor… more