- BlackBox (New York, NY)
- …Creative and solutions driven, within the realms of the role, to produce solutions in support of customer service level agreements . Ensures all solutions ... service calls in a timely manner, providing excellent customer service . . The Unified Communications (UC).... Strong analytical skills and the ability to combine technical knowledge and customer support … more
- Tiffany & Co. (Queens, NY)
- …and management in problem solving and process improvement. ** Service center & event support :** + Provide technical support for events. This support ... SME (Subject Matter Expert), is proficient in nearly all technical aspects of jewelry and stone work. The Senior...needed, including weekends + Strong attention to detail + Customer service orientation + Fluent English language… more
- TD Bank (New York, NY)
- …the organization ** Customer Accountabilities:** + Understands and supports the Banks Customer Service Strategy + Considers the impact of advice and decisions ... oversees various technology functions / resources to deliver business technical solutions or shared service + Oversees...employees and stakeholders + Provides the highest level of Customer service when dealing with internal partners,… more
- IQVIA (New York, NY)
- …to manage continuous process improvements, issue escalation, workload projections, and provide technical expertise. + Lead direct negotiations with customer , eg, ... leads, project managers and all other stake holders. + Independently manage DM service delivery with comprehensive DM process and technical expertise in… more
- Amazon (New York, NY)
- …performing teams of consultants with superior technical depth, and outstanding customer relationship skills. Lead and support a regional management team of ... Coach and teach - collaborate with AWS field sales, technical sales, training and support teams to...respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state,… more
- Deloitte (New York, NY)
- …related hospitality or office support experience in a corporate, service -oriented, or customer -centric environment, leading a team* Strong problem-solving ... a team of professionals focused on providing services that support our Deloitte professionals, clients, and guests with their...developing your team to ensure proactive high levels of customer service , responsiveness, accuracy, service … more
- MTA (New York, NY)
- …systems combined. MTA strives to provide a safe and reliable commute, excellent customer service , and rewarding opportunities. Position Objective: As a member of ... technical innovation and trends in data engineering. + Ability to collaborate and provide support to all levels of MTA, both technical and non- technical .… more
- University of Rochester (Rochester, NY)
- …with the institution's needs. + Supports after-hours Level 1 and Level 2 Help Desk customer service . + Reviews and approves all IT activities that could impact ... Review Board providing direction and approvals for infrastructure & service upgrades and maintenance activities. + Provides technical...Supports after-hours Level 1 and Level 2 Help Desk customer service . + Reviews and approves all… more
- Rocket Software (Albany, NY)
- …+ 7+ years of relevant technical experience + Excellent communication / customer service skills / confident telephone manner + Proactive and able to ... is looking for a highly skilled Mainframe Modernization Senior Consultant to provide technical support and/or leadership in the creation and delivery of… more
- Finexio (New York, NY)
- …plan, goals, and KPIs. + Collaborate with marketing and sales teams to support product launches and customer education efforts. Customer -Focused Development ... the B2B payments space, pioneering "AP Payments as a Service " - an embedded payments solution that seamlessly integrates...rapidly, and we are building a world-class team to support our next phase of scale. Position Overview As… more
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