- Atlas Technica (New York, NY)
- …existing systems and programs to add value to client business objectives. + Provide technical support for clients while in project. + Work with Project Managers ... Atlas Technica's mission is to shoulder IT management, user support , and cybersecurity for our clients, who are hedge...on onboarding new clients and is expected to deliver technical projects, respond to inbound customer queries… more
- Honeywell (Buffalo, NY)
- …customers. You will play a critical role in developing innovative solutions and providing technical support to our customers. This is an exciting opportunity to ... driving retention and engagement, and fostering an inclusive culture. Technical service and marketing (TS&M) group is...technical field trials, answering both internal and external customer technical questions, providing feedback to the… more
- MTA (New York, NY)
- …systems combined. MTA strives to provide a safe and reliable commute, excellent customer service , and rewarding opportunities. Summary: The primary purpose of ... * Participate in the investigation and resolution of production problems, and assist other technical support staff in solving technical issues related to MTA… more
- Tiffany & Co. (Queens, NY)
- …and management in problem solving and process improvement. ** Service center & event support :** + Provide technical support for events. This support ... SME (Subject Matter Expert), is proficient in nearly all technical aspects of jewelry and stone work. The Senior...needed, including weekends + Strong attention to detail + Customer service orientation + Fluent English language… more
- Verint Systems, Inc. (Albany, NY)
- …Information Technology, related field, or equivalent work experience + 5+ years of technical support , software installation or other engineering experience in an ... Service Engineer works as an extension of the customer team and serves as the first line of...against issues impacting performance and/or reliability, ensuring that any technical or application problems are identified in a timely… more
- Amazon (New York, NY)
- …closely with product management, operations, and other engineering teams to align technical initiatives with business goals and customer requirements. Process ... customers faster, compute bills accurately, apply discounts and enhance customer experience overall. As an SDM, you will be...You will play a crucial role in shaping the technical direction of AWS services, fostering a culture of… more
- Owens & Minor (Albany, NY)
- … to Technology Directors in sales geography. May independently perform Technology-related service support at assigned accounts. Ensures that hospitals and ... and is comprised of 17,000+ global teammates. We operate within distribution, production, customer service , and sales facilities located across the Asia Pacific… more
- Amazon (New York, NY)
- …and secure AWS solutions tailored to customer needs 2. Providing technical guidance and troubleshooting support throughout project delivery 3. Collaborating ... effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
- IQVIA (New York, NY)
- …to manage continuous process improvements, issue escalation, workload projections, and provide technical expertise. + Lead direct negotiations with customer , eg, ... leads, project managers and all other stake holders. + Independently manage DM service delivery with comprehensive DM process and technical expertise in… more
- University of Rochester (Rochester, NY)
- …with the institution's needs. + Supports after-hours Level 1 and Level 2 Help Desk customer service . + Reviews and approves all routine IT activities that could ... Review Board providing direction and approvals for infrastructure & service upgrades and maintenance activities. + Provides technical...Supports after-hours Level 1 and Level 2 Help Desk customer service . + Reviews and approves all… more