• Help Desk Analyst

    Robert Half Technology (New York, NY)
    …in a dynamic environment and takes pride in delivering high-quality customer service . Responsibilities: * Deliver Tier 1-2 technical support for Mac ... New York. In this role, you will provide essential technical support for both Mac and Windows...delivery. * Uphold exceptional standards of customer service , ensuring timely responses to technical issues.… more
    Robert Half Technology (09/17/25)
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  • Technical Data Product Manager

    Sallie Mae (New York, NY)
    …product lifecyclea€"from ideation through launch and iterationa€"translating business goals and customer needs into well-defined product roadmaps and technical ... ll get opportunities to further your education and career, support for you and your family (including your pets!),...of experience in product management, program management, or related technical roles, preferably in fintech, SaaS, or customer… more
    Sallie Mae (09/13/25)
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  • Lead Technical Product Manager - Generative…

    Wolters Kluwer (New York, NY)
    …stories, ensuring development teams have clear, prioritized work that delivers customer value incrementally. This position requires deep technical understanding ... & Cross-Functional Collaboration (10%)** + Coordinate with Product team for customer sessions; capture technical requirements and implementation considerations… more
    Wolters Kluwer (09/12/25)
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  • Senior Lead Technical Marketing Manager

    Lumen (Albany, NY)
    …SME to marketing teams and guide the strategy discussions, support customer engagement and conversations, respond to technical inquiries, and participate in ... and demonstrations. + Cross-Functional Collaboration: Work closely with product, IT, and customer service departments to support product strategy and… more
    Lumen (09/30/25)
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  • Sr. Managing Director, Technical Risk…

    The Hartford (New York, NY)
    …engineering principles coupled with a strategic mindset to champion industry-leading technical standards and customer -focused risk mitigation strategies across ... service offerings deliver measurable value. Your expertise in technical excellence will be pivotal in shaping the future...customer adoption of risk mitigation Be the go-to technical expert for business unit leaders in Product and… more
    The Hartford (08/26/25)
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  • Principal Product Manager, Customer…

    The Walt Disney Company (New York, NY)
    …+ Define and champion the product vision, strategy, and roadmap for our customer support tools, aligning with overall business objectives and customer ... gathering to launch and post-launch optimization. + Collaborate extensively with customer support leadership teams, agents, and other internal stakeholders… more
    The Walt Disney Company (09/18/25)
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  • Senior Technical Product Marketing Manager

    Lumen (Albany, NY)
    …an SME to marketing teams and guide strategy discussions, support customer engagement and conversations, respond to technical inquiries, and participate in ... and demonstrations. + Cross-Functional Collaboration: Work closely with product, IT, and customer service departments to support product strategy and… more
    Lumen (09/27/25)
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  • Technical Account Manager, Cloud…

    Google (New York, NY)
    …sessions to better understand business and technical needs. + Plan for customer events and launches, partnering with Support , Engineers, and Site Reliability ... in a customer -facing role working with stakeholders, driving customer technical implementations or transformation programs. + Experience supporting… more
    Google (09/24/25)
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  • CX Technical Senior Program Lead

    Coinbase (Albany, NY)
    …our global customer base via self- service and automation, and optimizing customer support interactions to create an effortless experience. As a CX ... mission to provide the most trusted and value added customer support . Our team is dedicated to...technology roadmap. You will identify opportunities to elevate our self- service and automated support experiences in ways… more
    Coinbase (09/21/25)
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  • Global Transaction Banking Technical…

    TD Bank (New York, NY)
    …of all systems, projects and technical interfaces to ensure a high level of service and support to the client and efficient system operation + Researches and ... with respect to all aspects of research, analysis, design, hardware/ software support and/or development of technical solutions + Works independently and/or… more
    TD Bank (09/27/25)
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