- Google (New York, NY)
- …sessions to better understand business and technical needs. + Plan for customer events and launches, partnering with Support , Engineers, and Site Reliability ... in a customer -facing role working with stakeholders, driving customer technical implementations or transformation programs. + Experience supporting… more
- GE Aerospace (Niskayuna, NY)
- …partnership with our global stakeholders and customers. You will build and sustain customer relationships, the technical requirements pipeline as well as the ... expectations. + Develop and maintain internal product marketing materials, communications, technical specifications and related content to support broad… more
- Qualtrics (New York, NY)
- …technical expertise to build programs that drive adoption and value for the customer . Technical Success Managers work in a post-sales capacity that directly ... customers' programs, and deepen relationships with the clients they support . As a Technical Success Manager, you...+ Establish and maintain multi-level stakeholder relationships to ensure customer health and support . + Serve as… more
- L3Harris (Rochester, NY)
- …needs for current and future course development. To provide efficient and effective customer service , L3Harris Technical Trainers collaborate with internal ... AND HAVE AT LEAST 180 CONTINUOUS DAYS OF ACTIVE SERVICE . Job Description: As a Technical Trainer...at the Training Center in Rochester, NY and at customer locations around the world. The Technical … more
- American Packaging (Rochester, NY)
- …of data and create trial reports. + Coordinate appropriate field coverage of trials at customer site with technical service group. + Generation/Upkeep of a ... and hand formation of packages. Maintain the Roland digital printer. + Support Technical related quality investigations by working with manufacturing and… more
- Comcast (New York, NY)
- …Relationship Management; Data Trends; Troubleshooting; Cross-Functional Teamwork; Business Objectives; Customer Service **Salary:** Primary Location Pay Range: ... renewals. - Develops and executes account plans based on a strong understanding of customer goals, both business and technical . - Uses knowledge product offering… more
- GE Vernova (NY)
- …and maintain multiple customer contacts to provide on-going emergent and strategic support - both technical and commercial - to your portfolio of customers. ... Drive cultural transformation resulting in step-change in operational business metrics. As a Customer Service Manager (CSM) in the GE Steam Power Nuclear… more
- Highmark Health (Albany, NY)
- …other associate and intermediate technical engineers as needed + Perform technical analysis and provide insights to support decision-making across various ... technical solutions, as well as providing general production support , meeting defined scope, target dates and budgets with...None **Preferred** + GCP, AWS, Azure or other Cloud Service Certification + Terraform, Ansible or other, similar tool… more
- Amazon (New York, NY)
- …and data sharing - Ability to set think big strategic direction on cross- service technical architecture while diving deep into tactical implementation decisions. ... how Amazon systems process customer personal data to deliver unique customer experiences, 2) lead end-to-end technical design across infrastructure and… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... streamlined experience for Amazon customers. We develop products throughout the customer lifecycle including customer acquisition, on-boarding, engagement and… more
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