- Ricoh Americas Corporation (New York, NY)
- …a large-sized group + Complex problem-solving skills + Demonstrates managerial courage + Expert customer service skills + Expert technical aptitude + Expert ... planning, and mentorship + Focus is on business retention, customer service , high performing team, and profitable...high performing team, and profitable growth + Able to support , lead and manage team through all phases of… more
- Amazon (New York, NY)
- …and safety targets - Develop business cases and implementation strategies - Support commissioning and maintenance of new installations Technical Collaboration: - ... in 1995 and strives to be the world's most customer -centric company, where customers can find and discover anything...- Document lessons learned for future design iterations - Support field teams with service and maintenance… more
- Amazon (New York, NY)
- …and secure AWS solutions tailored to customer needs 2. Providing technical guidance and troubleshooting support throughout project delivery 3. Collaborating ... effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
- Amazon (New York, NY)
- …traders at agencies/advertisers, as well as Amazon Advertising internal account teams, support engineering, sales, and product to address customer needs, acting ... a range of flexible pricing and buying models, including self- service , managed service , and programmatic ad buying,...for onboarding new customers. You will advocate for the customer in internal forums, provide troubleshooting support … more
- ITW (Maspeth, NY)
- …as valued partners to our customers. Our employees are dedicated to providing the best customer service , give back to the communities where they live and work, ... + Proper final pricing updates to CRM opportunities that support branch and organization financial objectives + Maintains current...customers. Our employees are dedicated to providing the best customer service , give back to the communities… more
- Casella Waste Systems Inc. (Clifton Park, NY)
- … and client relationship management field\. Demonstrates knowledge and competence in several technical areas of customer service and client relationship ... repairs, material that does not meet quality standards, additional service fees, etc\. + Coordinates with and support...field\. Demonstrates highly integrated knowledge and competence in several technical areas of customer service … more
- Cengage Group (New York, NY)
- …Platform Service Expert and act as the bridge between the TPM organization and Customer Support , ITS, and Sales. + Resolve all platform escalations from the ... Customer Support , ITS, and Sales teams via...usage and trends. + Develop clear, concise, and comprehensive technical documentation-including user guides, manuals, API documentation, and release… more
- Cognizant (Albany, NY)
- …Amazon Connect for customer cloud transformations. . - Develop and maintain technical playbooks for service outages or degradation, and conduct mock failover ... for customer cloud transformations. Disaster Recovery: Develop and maintain technical playbooks outlining steps for service outages or degradation, and… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... experience and safety of a delivery driver, an Amazon customer , and improving efficiency of Amazon delivery network. -...our extensive training and evaluation infrastructure - Guide and support fellow scientists in solving complex technical … more
- Copeland (Albany, NY)
- …in technical studies and cost estimate preparation. + Provide technical support during pilot implementation, assist with troubleshooting, and contribute ... leading the technology/ technical evaluation stage of the Pre-bid of initial customer process as well as supporting any delivery team members during project… more