- SHI (Albany, NY)
- …within the professional services team by identifying new opportunities and optimizing service offerings + Technical Demonstrations: + Develop and deliver ... engage stakeholders at all levels + Ability to analyze customer requirements and design solutions that meet their business...and updates in the ServiceNow platform. + Mentor and support sales teams in understanding the technical … more
- Human Technologies Corporation (Utica, NY)
- …and profitable. Collaborates with and provides guidance to all non-operational support departments to ensure alignment with business plans, and ensures all ... Predominant Job Tasks Operations: 1. Provides strategic and tactical direction for all service lines of business to ensure sustainable growth of both employment for… more
- NTT America, Inc. (Albany, NY)
- …Generate new sales consistent with monthly NIMRR targets. + Prepare commercial and technical service proposals and ensure such proposals are technically and ... of what is possible. We are renowned for our technical excellence and leading innovations, and for making a...responsible for leading the strategy and success of the customer 's overall engagement with GIN, closely coordinating all activities… more
- GE HealthCare (NY)
- …outside of the USA- This role requires advanced experience in the Services & Customer Service Management. Knowledge level is comparable to a Bachelor's degree ... most direct access to all appropriate internal functions to support the customer . Establish and maintain... . Establish and maintain contact to provide on-going technical and business support to assigned customers… more
- Travelers Insurance Company (New York, NY)
- …staff. **What Will You Do?** + Directly handles assigned claims. + Provides quality customer service and ensures file quality and timely coverage analysis and ... and training resources, and serves as a contact and technical resource to the field and our business partners....in various business line products. + Strong negotiation and customer service skills. + Skilled in coverage,… more
- NYSERDA (Albany, NY)
- …including NYS sister agencies, key market actors (eg, building service providers, manufacturers), trade associations, technical organizations, economic ... for customers and service providers to raise awareness and demand, reduce customer acquisition costs and improve investor and customer confidence in energy… more
- US Bank (New York, NY)
- …experience + Legal, credit underwriting, compliance or other risk management experience + Customer service and onboarding experience + UX design experience + ... and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes...new mandates. + Expert in the product set including customer knowledge, technical components and key business… more
- New York State Civil Service (Albany, NY)
- …which is responsible for ServiceNow development and administration, first and second level customer support , desktop and software support , asset inventory ... related areas: network, server, storage, and systems management; telecommunications, IT customer support and training; computer installation, diagnosis, and… more
- Gecko Robotics (New York, NY)
- …platform team and seeking a visionary Robotics Engineering Lead to drive technical excellence, scale the team, and accelerate the development of our next-generation ... Boston or Pittsburgh and will involve up to 30% travel, primarily to support team collaboration, field testing, and cross-site integration efforts. What You'll Do +… more
- Palo Alto Networks (New York, NY)
- …for our customers. You will be responsible for setting and achieving service line KPIs, including delivery excellence, customer satisfaction, and identifying ... our Cloud Security Assessments offering and own the delivery success of the service line in North America. This includes overseeing a high-performing team of… more