- MUFG (New York, NY)
- …Digital Channels teams are comprised of professional Product Managers, Business Analysts, Technical Support representatives, and Project Managers who develop and ... level position for an ambitious candidate with 1-5 years' customer service experience who enjoys working directly...use of digital banking applications. The candidate will provide technical support to clients while collaborating with… more
- Capgemini (New York, NY)
- **Job Title** : Solution Architect - Customer Service Management **Location** : Dallas, Texas ideally; or, Chicago, IL; Dallas, TX; Houston, TX; Atlanta, GA; NY, ... **Travel** : 25% **Job description:** Platform Solution Architect - Customer Service Management (CSM) | ESM -...CSM and ITSM transformation. * Ability to translate complex technical solutions into clear, value-driven narratives for both … more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... part of the team. We are looking for a technical program manager who is curious, driven, and passionate...or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit… more
- Zurich NA (Albany, NY)
- …guidance to the staff, complete with technical materials and products that support assessments, service , and mitigation of loss sources. + Serve as a ... Technical Director Property (AVP or VP Level) 124596...Excellent oral and written communication skills with a strong customer service orientation + Able to differentiate… more
- Cengage Group (New York, NY)
- …day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/ . As a Technical Product Manager for the ed2go team at Cengage Group, ... you'll work within our product operating model to empower customer -facing product teams by owning the foundational platforms, data pipelines, and integrations that… more
- OEC Group (Queens, NY)
- …owner/ technical project manager for OEC Group's digital B2B service ( Customer portal: Query/Booking, Tracking, Reporting/Dashboard, and Communication ... stakeholders to: + Define and drive regional voice of customer routines to continuous collect service feedback...and ensure scope/quality control + Manage incident resolution and Service request fulfillment + Act as L2 support… more
- Under Armour, Inc. (Albany, NY)
- Customer Service Systems Ops Analyst ** Customer Service Systems Ops Analyst** **Values & Innovation** At Under Armour, we are committed to empowering ... Career Site Here. (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d) **Purpose of Role** The Customer Service Systems Operations Analyst is… more
- WATTS (Blauvelt, NY)
- …quality reputation - and we have a dynamic future ahead. Technical Service Technician is responsible for critical support for the sales. RESPONSIBILITIES ... service technicians via telephone concerning product and service issues. Troubleshoots all service -related customer...external. + Support the creation of all technical service procedures and bulletin documentation. +… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and ... and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support ; skill… more
- New York State Civil Service (New York, NY)
- …* An associate or bachelor's degree with a strong background in Customer Service and/or Customer Support .* Exceptional customer service ... Agency Empire State Development, NYS Title Office Assistant 2 ( Customer Service ) (NY HELPS) Occupational Category Clerical,...as perform the administrative and programmatic duties necessary to support the activities of the Customer Care… more