- System One (Austin, TX)
- …providing superior customer service . Outstanding customer service encompasses everything from performing the technical , creative and operational ... Support Corporate Executive level events by providing in-room technical support , video call monitoring, and...the latest version of your browser. **Diversity Inclusion & Customer Service Statement** TeamPeople, a division of… more
- CAI (Austin, TX)
- Senior ServiceNow ITOM and ITAM Technical Consultant **Req number:** R6262 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a ... **Job Summary** As a Senior ServiceNow ITOM and ITAM Technical Consultant, you will be responsible for working with...team + Ensure adherence to ServiceNow platform standards and customer security policies + Participate in Agile ceremonies and… more
- ServiceNow, Inc. (Addison, TX)
- …**The Role** The Sr. Technical Consultant, ITOM Workflow is the functional and technical expert of a customer engagement team - consulting with customers and ... get to do in this role:** + Be the technical expert in how to best support ...support ITOM by configuring Configuration Management Database (CMDB), Service Mapping and Dicovery capabilities using ServiceNow best practices… more
- Public Storage (Plano, TX)
- …implementing conversational AI, generative AI, and agentic AI solutions in customer service environments, including evaluating and selecting appropriate LLMs ... are seeking a seasoned Sr. Manager of Contact Center Technical Solutions to support the strategic roadmap...reporting tools (Power BI, Tableau, etc.) + **Background in customer experience design** or service design thinking… more
- Oracle (Austin, TX)
- **Job Description** Our team is building suite of customer and support engagement services. We create integrated tools-from machine-learning powered bots to ... intelligent ticket creation-to help customers get the information they need and empower support teams to have more effective conversations. We are looking for a… more
- Oracle (Austin, TX)
- …and Azure. Act as a trusted technical advisor and liaison between Customer and Oracle implementation, Support and Development teams in implementing best ... **Job Description** This role will partner, influence and support project and leadership teams in strategy development...non- technical staff at all levels of the Customer organization. + Understanding of CSS Service … more
- IT Concepts (San Antonio, TX)
- …change, spark innovation, and achieve extraordinary milestones. Kentro is hiring an experienced Customer Service Engineer to support our VA-ESOM- End Point ... facilities may be located and require onsite services. A Customer Service Engineer can quickly respond to...satisfaction. + Assist in delivering both remote and desk-side technical support , responding to IT support… more
- Cayuse Holdings (Austin, TX)
- …and solutions are addressed promptly to maintain service continuity and meet Service Level Agreements (SLAs). The Technical Manager is responsible for system ... and implementation phases. By leveraging technical expertise, the Senior Technical Manager facilitates deployments, enhances customer interaction tools, and… more
- Toyota (Plano, TX)
- …features, AppExchange apps, or emerging technologies to enhance marketing and service operations. + Design scalable customer engagement strategies including ... what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment. _To save...at this time._ **Who We're Looking For** As the Technical Lead (TL) for a factory, this position requires… more
- Toyota (Plano, TX)
- …features, AppExchange apps, or emerging technologies to enhance marketing and service operations. + Design scalable customer engagement strategies including ... what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment. To save...at this time. **Who We're Looking For** As the ** Technical Manager - Salesforce Marketing Cloud** for a factory,… more
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