- Google (Austin, TX)
- …drive production. + Work as part of a team that globally ensures 24-hour customer support , including a need to sometimes work non-standard work hours/shifts and ... Top Customer Solutions Engineer, High Touch Support ,...matter expert for internal stakeholders in engineering, sales, and customer organizations to resolve technical deployment obstacles… more
- ServiceNow, Inc. (Addison, TX)
- …**The Role** The Sr. Technical Consultant, ITOM Workflow is the functional and technical expert of a customer engagement team - consulting with customers and ... get to do in this role:** + Be the technical expert in how to best support ...support ITOM by configuring Configuration Management Database (CMDB), Service Mapping and Dicovery capabilities using ServiceNow best practices… more
- Oracle (Austin, TX)
- …and Azure. Act as a trusted technical advisor and liaison between Customer and Oracle implementation, Support and Development teams in implementing best ... **Job Description** This role will partner, influence and support project and leadership teams in strategy development...non- technical staff at all levels of the Customer organization. + Understanding of CSS Service … more
- Public Storage (Plano, TX)
- …implementing conversational AI, generative AI, and agentic AI solutions in customer service environments, including evaluating and selecting appropriate LLMs ... are seeking a seasoned Sr. Manager of Contact Center Technical Solutions to support the strategic roadmap...reporting tools (Power BI, Tableau, etc.) + **Background in customer experience design** or service design thinking… more
- CAI (Austin, TX)
- Senior ServiceNow ITOM and ITAM Technical Consultant **Req number:** R6262 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a ... **Job Summary** As a Senior ServiceNow ITOM and ITAM Technical Consultant, you will be responsible for working with...team + Ensure adherence to ServiceNow platform standards and customer security policies + Participate in Agile ceremonies and… more
- Oracle (Austin, TX)
- **Job Description** Our team is building suite of customer and support engagement services. We create integrated tools-from machine-learning powered bots to ... intelligent ticket creation-to help customers get the information they need and empower support teams to have more effective conversations. We are looking for a… more
- Cayuse Holdings (Austin, TX)
- …and solutions are addressed promptly to maintain service continuity and meet Service Level Agreements (SLAs). The Technical Manager is responsible for system ... and implementation phases. By leveraging technical expertise, the Senior Technical Manager facilitates deployments, enhances customer interaction tools, and… more
- Toyota (Plano, TX)
- …features, AppExchange apps, or emerging technologies to enhance marketing and service operations. + Design scalable customer engagement strategies including ... what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment. _To save...at this time._ **Who We're Looking For** As the Technical Lead (TL) for a factory, this position requires… more
- Toyota (Plano, TX)
- …features, AppExchange apps, or emerging technologies to enhance marketing and service operations. + Design scalable customer engagement strategies including ... what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment. To save...at this time. **Who We're Looking For** As the ** Technical Manager - Salesforce Marketing Cloud** for a factory,… more
- System One (Houston, TX)
- …Sales Representative to join our team. This role is responsible for managing customer relationships, providing technical support during the sales process, ... of company products, applications, and manufacturing capabilities to effectively support customer needs. + Identify opportunities for...equivalent experience considered. + 2+ years of inside sales, technical sales, or customer service … more