- Amazon (Dallas, TX)
- …Responsibilities: Lead a team of Support Engineers (SEs) to deliver technical solutions for customers. Be accountable for customer experience, case ... and establish metrics. Prioritize sustainable on-call rotations and projects enhancing customer support . Conduct postmortems and document lessons to prevent… more
- Fujitsu (Texas City, TX)
- …the prescribed service to the client, fulfilling client's business requirements. Maintains technical oversight of the service through its service life to ... + 10 to 15 years related experience in delivering Service Desk, Infrastructure (Physical & Hybrid) Support ...Hybrid) Support Services, End User / WaaS Support , familiar with Application Modernization. + Technical … more
- Providence (Plainview, TX)
- …n-tier solutions + Experience influencing software engineering team members in translating customer and technical requirements into service architecture to ... services offered to IS, non-IS and clinical caregivers. Their technical skills are on par with their Development, Test,...Test, and Program Management counterparts. We build tools to service a large Microsoft Tenant to support … more
- Wartsila Defense Inc (Houston, TX)
- … technical university or 5-10 years of equivalent work experience in a technical service -minded organization is desired. + Service management skills ... Field Service Resource Planner Wartsila Parts and Field ...Board to ensure the availability of field staff. + Support Resource Coordinators in managing field staff's training, vacation,… more
- Spark Power (Fort Worth, TX)
- …Experience with SCADA systems, PLCs, and automation controls. + Previous experience in a customer -facing technical support role. Why Join Spark Power? At ... Service Engineer- NETA Testing, is responsible for providing technical expertise in the installation, testing, maintenance, and troubleshooting of electrical… more
- GovCIO (Austin, TX)
- …hiring for a Service Desk Analyst - Team Lead to provide first-line technical support to the organization's end-users to resolve issues related to IT ... lead monitors service delivery activities to ensure service level agreements are met and improve customer... desk related activities . + Coordinate with the customer and other support groups to manage… more
- Woodforest National Bank (The Woodlands, TX)
- …prioritize workload, multi-task, and meet deadlines in a fast-paced environment. . Excellent customer service and problem-solving skills with the ability to work ... required from supervisor. Minimum Qualifications/Experience: . 3 - 5 years information technology support service required. . 1 year of Agile and/or ITIL… more
- Hilton (Addison, TX)
- …+ Experience in the travel or hospitality industry, sales systems, project coordination, customer service , or sales roles\. + Hybrid work schedule with 3 ... coverage for your sales team to address out\-of\-office situations, customer and hotel needs, and support for...+ Three \(3\) years' experience working in administrative and customer service roles\. + Three \(3\) years… more
- Noblis (Austin, TX)
- …with 60% travel We are seeking experienced and highly motivated **Field Service Technicians** to support the deployment and maintenance of mission-critical ... and customer representatives. + Ensure all installations comply with technical specifications, safety standards, and customer requirements. + Accurately… more
- PNC (Dallas, TX)
- …standards * Ensuring projects are completed by target dates from start to finish Technical Skills Required: * Production Support * Operating systems upgrade for ... to the company's success. As a Software Engineer (Production Support ) within PNC's Technology organization, you will be based...Dynatrace / Logscale * Jira/Confluence (nice to have) * Service Now (nice to have) * SQL/ETL - (SQL… more
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