- Google (Austin, TX)
- …and drive production. + Work as part of a team that globally ensures 24-hour customer support . This will include a need to sometimes work non-standard work ... and enable customer success across difficult environments. The High Touch Support team's focus is on proactive solutions and customer -centric supportability… more
- Panasonic North America (Dallas, TX)
- …responsibility of our Field Service Technicians is to provide onsite technical support to customer specific Panasonic products including installation ... repair at customer sites through interaction of service and factory support . Uses technical...maintaining close account relationships and satisfying technical customer requirements. + Liaison between Field Service … more
- Antech Diagnostics (TX)
- …timely manner in the corporate customer management database. + Work with the Technical Support Services (TSS) department to alleviate technical issues in ... recommendations to associates or customers. The FSS brings our customer support vision to life by demonstrating...post training) and as back up assistance to the Technical Support department. + Perform troubleshooting on… more
- IBM (Austin, TX)
- …of data, and data governance. This role specializes in performing and enabling technical support for IBM InfoSphere Optim. Successful candidates will provide ... advanced technical support assistance to customers using problem...* Analytical thinking, structured problem-solving techniques * Strong positive customer service attitude with sensitivity to client… more
- Microsoft Corporation (Irving, TX)
- …and challenges and manages the needs, expectations, and interests of key customer technical , business, and executive stakeholders. Ensures key stakeholders ... (CSAMs) in varying stages of career development delivering on customer cloud health and adoption, cloud service ...in their customer portfolio. Coaches team to support customer adoption and active usage of… more
- L3Harris (Greenville, TX)
- …efficient manner, adhering to service level agreements. + Maintain a high degree of customer service for all support queries and adhere to all service ... Clearance Job Description: L3Harris is seeking a motivated and customer -focused Level 1 IT Customer Support...to obtain. + Proven experience in a helpdesk or technical support role. + Strong understanding of… more
- Cisco (Austin, TX)
- …related field (or equivalent experience) + 5-8 + years of experience in a technical support , engineering, or related customer -facing role + Expert-level ... usability, and product improvement efforts through customer feedback and technical insights + Represent the support function in cross-functional meetings… more
- SHI (Austin, TX)
- …- Intermediate + In-depth understanding of Cisco's business model, architectural frameworks, support service portfolio with service levels, and buying ... is responsible for retention and growth of SHI's Cisco Support Services & Software business. The Customer ...customers on consumption, track issues, position services, and track service engagements + Take lead and execute on tracking… more
- Capital One (Austin, TX)
- …or Information Technology + At least 4 years of experience in technical support , systems administration, software engineering, or solutions architecture + ... used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please… more
- Oracle (Austin, TX)
- …training and professional development in fields such as information technology, technical /systems consulting, technical support , facilities, finance, human ... resources, logistics, marketing, sales or developmental training in sales or for customer support (as available). US Veteran transitioning from active service… more