- NTT DATA North America (Plano, TX)
- …The Senior Cloud Engineer is responsible for advanced technical support , administration, and optimization of managed customer cloud environments spanning ... understanding of backup strategy, disaster recovery, and high-availability architecture. Be able to support customer remote file service in Azure File Share… more
- World Wide Technology (Houston, TX)
- …and Manager/Director level. + The CSE develops and sustains relationships with customer technical staff, identifies opportunities and develops solutions aligned ... sales meetings, presentations, white board sessions and custom technical design work. The CSE will team with Client...to their understanding of the customer 's mission and support requirements and takes… more
- ServiceNow, Inc. (Addison, TX)
- …role requires the person to be laser-focused on solving for the most relevant customer challenges - providing support during sales cycles, on direct engagements ... also providing thought leadership to sponsors/stakeholders in solving business process and/or technical problems + Customer -centric mentality, willing to go the… more
- Crane 1 Services, Inc. (Houston, TX)
- …informed about company capabilities, service offerings, and emerging technologies to support customer engagement. + Share ideas and feedback with Leadership ... technical specifications and client requirements. Secondary Responsibilities - Business Development Support (25%) + Track leads and customer data to improve… more
- Constellation (Houston, TX)
- … and account data in Customer Relationship Management (CRM) system and providing technical support to the sales and account management team. This role is ... account data in Customer Relationship Management (CRM) system and providing advanced technical support to the sales and account management team. This role is… more
- Amazon (Dallas, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying… more
- BlackBox (Plano, TX)
- …in KVM and/or Command/Control Center environments. This role serves as a primary technical resource for sales support , and is responsible for actively driving ... business and technical users. + Provide design and specification development support to resellers, integrators, and distributors. + Deliver, or assist with, … more
- Eaton Corporation (Houston, TX)
- …within the organization. The primary purpose of this position is to provide ownership, customer service , and field service maintenance, repair, training, and ... on a 24/7 basis, 365 days a year. Our support services help businesses make the most of their...Professional Management Certification + 3+ years of experience with customer service , scheduling, planning, creating a MOP… more
- Houston Methodist (Houston, TX)
- …and overseeing its completion to advance the customer experience and improve service levels. + Monitors outside support activities with vendors and clients ... all assigned medical and other electronic equipment and demonstrate technical support for all modalities of medical,...members and co-workers in a manner consistent with a customer service focus and application of positive… more
- Insight Global (Spring, TX)
- … support for critical customer visits. Coordinate with ATS [Advanced Technical Support ], 3LS, and sales teams to ensure readiness and alignment. * ... issues to non- technical stakeholders. Willingness to travel occasionally for customer support or site visits. Experience with enterprise deployment tools… more
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