- Palo Alto Networks (Plano, TX)
- …and mentorship to help team members exceed expectations Technical Oversight and Customer Engagement: + Support engineers in solving complex customer ... endorsement. You will be in charge of leading a technical support team that will help identify...skills, focusing on customer advocacy and improving service response and resolution timelines Technical Expertise… more
- Palo Alto Networks (Plano, TX)
- …+ Enterprise support and service delivery experience preferred **The Team** Our technical support team is critical to our success and mission. As part of ... Impact** + Lead daily operations of a team of Technical Support Engineers in line with the...line with the organizational goals and objectives + Provide customer support as a strategic differentiator for… more
- Wolters Kluwer (Dallas, TX)
- …miles to experience the value of connecting with colleagues. You will report to the Manager, Technical Customer Service , CP & ESG Enablon, and work under the ... **Senior Customer Services Technical Specialist ( Senior Support Software Engineer) - Hybrid R0050712 | CPESG | Enablon EHS - North America | Wolters… more
- Wolters Kluwer (Coppell, TX)
- ** Customer Services Technical Specialist ( Support...connecting with colleagues. You will report to the Manager, Technical Customer Service , CP & ... EHS - North America | Wolters Kluwer** Enablon is seeking a ** Customer Services Technical Specialist ( Support Software Engineer)** to join our Sustainment… more
- Amazon (Dallas, TX)
- …teams are working together effectively and efficiently to deliver outcomes for the customer . Successful candidates will have a strong technical background, be ... go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the… more
- GE Vernova (Houston, TX)
- …customers and GE front-line team. Additionally, the role will require performing Product Service Engineering tasks including customer site visits, Field Core & ... Aero Alliance shop visits to provide engineering support , direct customer field issue support...actions for fleet issues and field fix programs. + Support the broader product service engineering team… more
- Confluent (Austin, TX)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Confluent (Austin, TX)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support...networking and security technologies (eg VPC, Private Link, Private Service Connect, TLS/SSL, SASL, Kerberos, etc.) + Experience prototyping… more
- CyrusOne (Houston, TX)
- The Technical Customer Operations Manager will play a critical role in ensuring operational alignment and clear communication between our company and our ... report on the performance of data center operations against customer Service Level Agreements (SLAs) and key...5+ years of experience in data center operations or technical customer -facing roles, preferably within the data… more
- Caterpillar, Inc. (Irving, TX)
- …for a Senior Customer Services Consultant on the Large Electric Power Service Engineering team. This position will support complex technical product ... and sources in an objective manner to reach a conclusion, goal, or judgment. ** Service Excellence:** Knowledge of customer service concepts and techniques;… more
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