- Palo Alto Networks (Plano, TX)
- …+ Enterprise support and service delivery experience preferred **The Team** Our technical support team is critical to our success and mission. As part of ... Impact** + Lead daily operations of a team of Technical Support Engineers in line with the...line with the organizational goals and objectives + Provide customer support as a strategic differentiator for… more
- UL, LLC (Austin, TX)
- …+ Serve as the primary points of escalation for inquiries from senior members of the Technical Support teams related to the support services provided by the ... of hands-on experience troubleshooting various complex software applications + Strong Technical Support experience interfacing with external and global customers… more
- ADP (El Paso, TX)
- ADP is hiring a ** Technical Support Analyst -Bilingual (English/Spanish)** **.** + _Are you ready to join a company offering career advancement opportunities ... you. Read on and decide for yourself. As a Technical Support Analyst, you will provide on-the-spot...THIS ROLE** **:** _Required Qualifications_ + 1+ years of Customer Service experience + Bilingual (English/Spanish) **BONUS… more
- Confluent (Austin, TX)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Cisco (TX)
- …Operational Leaders and Executives, orchestrating CX resources across Delivery, Expert Care, Technical Support , Customer Success, Renewals, and Partners to ... Technical Customer Experience Manager | GES...With a proven track record of driving software and service adoption, mitigating renewal risks, and improve customer… more
- Medtronic (TX)
- …or equivalent required. + 4 years of technical , clinical field service , technical internship or clinical customer support experience. + A Bachelor of ... clinical teams. The FSE is also responsible for the technical assessment, installation, support , servicing, maintenance, and... sites. The FSE works closely with the Field Service and Technical Service teams… more
- Nutanix (Houston, TX)
- …value through effective engagement and proactive support . This is a technical role that requires strong customer management skills. You'll collaborate with ... Opportunity** Are you an experienced professional with a strong technical background in customer experience and a...customer feedback to influence future product development and service enhancements at Nutanix. + Lead the technical… more
- Palo Alto Networks (Plano, TX)
- …review. As part of the Prisma SDWAN support team, you will serve our customer base by providing technical support , by answering incoming support ... enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical ...of network security experience along with strong communication and customer service skills + In depth, hands… more
- CAI (Austin, TX)
- …for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. **Job ... Desk support to our customers applying technical knowledge and customer service ... Service Desk role and/or technical support role + 6-12 months of customer … more
- Amazon (Austin, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Amazon Q Business features and capabilities * Translate product capabilities into service offerings, delivery methodologies, and technical solutions that address… more