- Amazon (Dallas, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying… more
- PNC (Dallas, TX)
- …procedural documentation required. + Facilitates complex problem resolution. + Provides technical guidance and support to colleagues. Reviews coding, testing, ... technology environment utilizing AGILE methodology. You will provide daily technical leadership in agile ceremonies, help to define and...upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more
- SHI (Austin, TX)
- …and optimizing service offerings. + Educate, enable, and empower SHI technical sales teams, including front line sellers, customer success managers, and ... high-quality service delivery. + Develop and implement strategic plans to enhance service offerings and improve customer satisfaction. + Manage and mentor a… more
- Amazon (Austin, TX)
- …About the team Amazon.com is broadly recognized as a leader in providing exceptional Customer Service globally. At Amazon, we are driven by innovation and ... maintain scalable software solutions that meet business requirements and customer needs * Lead technical solutions from...automation solutions. Amazon CS is one of the largest customer service organizations in the world. Our… more
- Comcast (Dallas, TX)
- …Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer support , Comcast Business is the nation's largest technology provider to ... small businesses and one of the leading service providers to the Enterprise market. Comcast Business has...with cross-functional teams in a pre-sales role and drive customer success by delivering cutting-edge cybersecurity services like MDR… more
- Caterpillar, Inc. (Houston, TX)
- …* Provides direct service to internal or external customers. * Documents customer complaints in a timely manner. **Field Support :** Knowledge of and ... is greatly enhanced equipment reliability and availability combined with optimized maintenance and technical support that results in the lower cost of ownership… more
- Amazon (Austin, TX)
- …cloud. Our team empowers every customer to grow by providing tailored service , unmatched technology, and unwavering support . We dive deep to understand each ... effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
- SHI (Austin, TX)
- …**Role Description** + Build, implement, and support a wide range of technical solutions for internal and customer purposes. + Manage and configure diverse ... assisting with complex troubleshooting and vendor coordination. + Provide excellent customer service , engaging with customers on updates, incident responses,… more
- Merck (Austin, TX)
- …outside of the local territory. **Responsibilities Include:** + Deliver a high level of technical expertise, service and support to Animal Health Ruminant ... centric business model. This position is responsible for providing technical support to Sales and Marketing for...provided within corporate objectives and within budget guidelines. + Technical service includes but is not limited… more
- ABM Industries (Austin, TX)
- …ATS environments (if applicable), ten-year work history if available **Preferred Qualifications** + Customer Service Experience + One year of lead or supervisory ... are met in a timely, cost effective manner **Responsibilities** + Use expert technical & troubleshooting knowledge to assist other service representatives in… more