- NTT America, Inc. (Austin, TX)
- …Public Senior Cloud Engineer is responsible for advanced technical support , administration, and optimization of managed customer cloud environments spanning ... application, security, and network teams for solution delivery and support . + Mentor junior engineers and provide technical...disaster recovery, and high-availability architecture. + Be able to support customer remote file service … more
- Comcast (Plano, TX)
- …Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer support , Comcast Business is the nation's largest technology provider to ... small businesses and one of the leading service providers to the Enterprise market. Comcast Business has...to be shut down to resolve complex issues. Provides technical support for the capacity and utilization… more
- PNC (Farmers Branch, TX)
- …procedural documentation required. + Facilitates complex problem resolution. + Provides technical guidance and support to colleagues. Reviews coding, testing, ... a tech lead and involved in coming up with technical designs, mentoring developers, quarterly reviews, possibly presenting ...upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more
- Amazon (Austin, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... premier network of Advanced Computing partners that propels AWS growth and customer success through innovative solutions, technical excellence, and tightly… more
- Colossal Contracting, LLC (Bullard, TX)
- …Responsibilities + Develop networking designs, studies, and plans. + Provide superior customer service by being courteous, knowledgeable, and professional. + ... as needed to help remediate + Schedule and attend technical sales support teleconferences and work with...team members to craft IT solutions + Travel to customer sites for both pre/post sales technical … more
- M. C. Dean (Houston, TX)
- …commercial customer facilities. The Critical Power Group also provides engineering and technical support to customers and other divisions of MC Dean, Inc. + ... service to equipment under contract as scheduled. + Customer contact and interface + Communicate availability status to...other job required reports timely and accurately + Provide technical support to customers upon request +… more
- ServiceNow, Inc. (Addison, TX)
- …ServiceNow. The Senior Manager, Expert Services is a key member of the Customer Outcomes leadership team - responsible for delivery execution and people management ... of the ServiceNow Customer Engagement team. This individual is accountable for adherence...Global delivery teams to maintain a high standard of service to ServiceNow customers. **Job Responsibilities:** Delivery Oversight: +… more
- ServiceNow, Inc. (Addison, TX)
- …as needed. + Contribute to the creation of technical documentation and support materials for customer guidance. + Excellent communication skills with the ... implementation lifecycle, ensuring successful integration and platform functionality to support the success of the identified use cases. +...industry. + 5+ years of experience in a purely technical , or technical customer facing… more
- KBR (Houston, TX)
- …Technical Support : Collaborate with the sales team to identify customer requirements and provide technical solutions. + Product Demonstrations: Conduct ... Development and is responsible for driving sales by providing technical expertise and support to customers. This...to analyze complex problems and develop effective solutions. + Customer Focus: Strong customer service … more
- Grundfos (Houston, TX)
- …program management tasks and strategic initiatives. + Consistently meet or exceed Customer Support Center quality assurance benchmarks. + Represent Grundfos at ... the job about?** Step into a pivotal role where technical expertise meets customer connection. As a...and troubleshoot products specific to the role. + Strong Customer Service skills + Excellent PC skills… more
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