- Oracle (Austin, TX)
- …everyone feels empowered and set up for success. **Job Description** The Advanced Customer Support team of Oracle NetSuite Professional Services is seeking a ... model for our growing installed base of valued Customers. Specifically, the Advanced Customer Support (ACS) offering has been created to provide an umbrella… more
- Amazon (Austin, TX)
- …and models built on AWS tailored to customer needs - Providing technical guidance and implementation support throughout project delivery, with a focus on ... effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
- Oracle (Austin, TX)
- …analysis. + Mentor and develop the next generation of network engineers, providing technical leadership, guidance, and support across the organization. + Act as ... environment (Oracle Cloud Infrastructure-OCI). Primarily focused on the development and support of network fabric (Backbone and Edge) and systems, leveraging a… more
- Sprinklr (Austin, TX)
- Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at ... scale - across every customer touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through… more
- Capital One (Austin, TX)
- …+ Builds and manages key processes including product fit and tech fit discoveries, customer technical win, customer FAQs, customer objections, ... through technical solutioning. + Develops and maintains technical support procedures and policies. + Builds...workflow, logical processes, hardware and operating system environment to support customer needs. + Works with business… more
- Broadcom (Austin, TX)
- …scaling a focused portfolio of solutions architecture, consulting services, and lifecycle support delivery materials for our regional technical field teams and ... lifecycle support roadmap for offerings and programs to accelerate customer consumption, adoption, and value realization + Continuously measure and improve… more
- Oracle (Austin, TX)
- …and virtualized infrastructure. At every level, our engineers have a significant technical and business impact designing and building innovative new systems to power ... our customer 's business critical applications. This role offers huge upside...are solving complex problems in distributed systems, networking, multi-tenant Infrastructure-as-a- Service (IaaS), and Software Defined Networking (SDN) operating at… more
- Fortrex (Hereford, TX)
- …policies including Technical Services, Human Resources, Accounting, IT, and general customer service . . Comply with procedures set forth in employee ... cost savings citing specific areas, dollars and/or percentages to support recommendations, which will be relied on by the...Technical Services, Human Resources, Accounting, IT, and general customer service . . Comply with procedures set… more
- Oracle (Austin, TX)
- …and RCA methodology** . + Partner with **Engineering, SRE, Product, and Customer Support ** to eliminate recurring issues and strengthen prevention mechanisms. ... Technical Program Management - Root Cause Analysis & Service Excellence (Oracle Analytics)** **Turn incidents into insight-and insight into reliability.**… more
- Flowserve Corporation (Pasadena, TX)
- …between customers and Flowserve's sales engineers, reliability engineers, customer service , and manufacturing. + Troubleshoot technical problems at our ... this challenging position the Application Engineer (AE) provides real-time technical support to our customers, and provides...an advanced technical degree. As well as customer facing or service related experience. … more