- Texas A&M University System (Texarkana, TX)
- …resolving problems involving procedural and technical matters. Provide more advanced technical support for the customer . Research problems and recommend ... and its associated modules (Student, Student AR, Financial Aid, Self- Service Banner (SSB) and Banner Forms (INB). + Recommend...solutions, and/or make appropriate referrals. + Customer Support - Answer questions and provide technical … more
- Chart Industries (Beasley, TX)
- …customer specifications, industry standards, and company standards. * Provide technical support , troubleshooting, and optimization of heat transfer solutions. ... technical and commercial proposal package in alignment with ...1 and API 661 Standards * Exceptional and seasoned customer service experience **Additional Skills Required **… more
- Avnet (Austin, TX)
- …successfully use those products. This individual will serve as a resident expert and technical support resource for Avnet's customer base. **DUTIES AND ... tools. + Work closely with FAEs to provide software and system level hardware technical support to customers including Linux BSP, U-boot boot loader, device… more
- Caterpillar, Inc. (Irving, TX)
- …models the criticality of customer focus as an organizational strategy. ** Service Excellence:** Knowledge of customer service concepts and techniques; ... complex customer complaints or problems. * Teaches others how to deliver excellent customer service in a variety of settings. * Applies the concept of… more
- Encore (San Antonio, TX)
- …relationships with clients at all levels of their organization and provide outstanding customer service while focusing on customer retention. * Services ... reports, as needed, to senior management related to performance, pipeline, forecasting, etc. Customer Service * Deliver World-Class Service by cultivating… more
- Huntington National Bank (Addison, TX)
- …equivalent experience in End User Computing + 7+ years of progressive experience in technical service delivery and program management + 5+ years of experience in ... industry changes, trends, and new technologies that would improve service and help meet current and future business objectives....support teams, with a focus on quality and customer satisfaction with a sense of urgency + 5+… more
- MD Anderson Cancer Center (Houston, TX)
- …and listening skills to verify understanding. i. Participates fully in all customer service data collection and management processes, using standard or ... Uses telephone-system-generated data to assess personal work performance, practices and customer service issues. Adopts departmental standards as performance… more
- PNC (Dallas, TX)
- …be part of an engineering team where you will be responsible for technical design and development within our Retail Technology line of business. Additionally, you ... job duties may include the following: * Provides detailed technical design and development of software solutions using existing...upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more
- Amazon (Austin, TX)
- …with two or more of the following: BSS/OSS systems, network operational intelligence, customer service capabilities, 5G network architecture or data analytics - ... effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
- Amazon (Austin, TX)
- …and secure AWS solutions tailored to customer needs 6. Provide technical guidance and troubleshooting support throughout project delivery About the team ... and compliance - Experience working in relevant industries such as law, customer service , investigations, risk, compliance or project management - Hands-on… more
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