- PagerDuty (Austin, TX)
- …the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful ... a **Staff Software Engineer V - PagerDuty Automation** to join our diverse, customer -focused team! As **Staff Software Engineer V** , you will work across two… more
- Wolters Kluwer (Houston, TX)
- …with cross-functional teams, including product development, product management, IT, and customer service , to ensure seamless integration and collaboration ... highly skilled and experienced **Principal Application & Product Architect** to support product development within Wolters Kluwer's Financial & Corporate Compliance… more
- Amazon (Irving, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... the Technical Infrastructure Program Management of integrating complex and systemic technical products and solutions which enable your customer base to work… more
- Caterpillar, Inc. (Irving, TX)
- …specification compliance details to develop proposals to dealers/customers. + Coordinate technical support and quote development in collaboration with internal ... expertise in pursuit of Caterpillar Defense marine sales and service revenue growth. **What You Will Do:** + Collaborate...suppliers to propose cost-effective solutions to the dealer or customer . + Analyze and determine the optimum technical… more
- ERCOT (Taylor, TX)
- …with customers, business area subject matter experts, team members and other internal technical teams to design, develop and maintain complex ERCOT applications in ... support of market needs and internal corporate requirements. Uses...Uses toolsets that adhere to the frameworks of the technical stack used across the Application Services division and… more
- Amazon (Austin, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... technical expertise in building complex distributed systems. - Experience solving customer and technical problems with durable, scalable solutions over… more
- IBM (Austin, TX)
- …build proactive sales plays that help uncover new Red Hat opportunities and ensure customer experience * Apply technical and sales knowledge to create and ... in pre-sales, sales engineering or consulting * Ability to interpret and articulate customer business and technical needs * Understanding of complex enterprise… more
- Amazon (Austin, TX)
- …mission is to develop a world-class customer experience and set new customer service standards in IT Delivery. OpsTech Solutions is looking for experienced ... passionate about optimizing IT services and believes that world-class service is critical to customer success. You...and process automation. You will need to work with non- technical and technical teams to translate business… more
- SHI (Austin, TX)
- …high-quality delivery of services. + Develop and implement strategic plans to enhance service offerings and improve customer satisfaction. + Manage and mentor a ... and support others in their continuous improvement efforts. + Customer -Centric Mindset: Can take ownership of customer -centric initiatives, ensuring products… more
- Ensono (Houston, TX)
- …Do:** ** Service Delivery Excellence** + Manage overall delivery & support process across multiple initiatives to ensure sustainable Mainframe and Distributed ... to manage on-going operations + Assist in driving accountability and continual service improvements through reviewing support practices and performing trend… more