- Oracle (Austin, TX)
- …At Technical Strategy and Oversight (TSO) organization, our mission is to support customer choice, transparency, and value when it comes to cloud ... building new innovative platforms, high performance primitives, frameworks to support OCI developers, and new container runtime that will...up, grow it, work out new KPIs for internal service teams that highlight and drive their impact on… more
- Elevance Health (Plano, TX)
- …to medium sized projects. + Will begin to set direction at the project/ service level and influences decision-making. + Provides technical guidance, and ... week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office… more
- Oracle (Austin, TX)
- …procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May act ... in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Operates… more
- Siemens (Austin, TX)
- …span the full customer lifecycle from sales pursuit through implementation and support of the platform and include both functional and technical skills. What ... in the final stages of deal closure, attending presales technical calls as required. Perform discovery with customers to...Supporting the deployment and configuration of SLC software onto customer environments. Support the configuration of any… more
- HNTB (Austin, TX)
- …develop subject matter experts and technologists. **What You'll Do:** + Leads service improvement initiatives and activities to increase customer satisfaction. ... and implement fully integrated solutions of moderate to high complexity that support HNTB's products, service and/or business processes. + Develops detailed… more
- Oracle (Austin, TX)
- …/ upgrade cloud infrastructure and services using OCI tools. + Participate in 24x7 technical support offering customer technical assistance to manage ... and be required to participate in on-call Rotations to support US Government and Commercial Cloud deployments. On-call 24x7...allows them to focus on specific aspects of the service resilience. + Monitoring and measuring customer … more
- Oracle (Austin, TX)
- …leader to define and execute the strategy for the AI Agent and Agentic apps within the customer service domain as part of the Fusion CX Service product team. ... Services, and Customer Success to deliver AI-driven solutions that transform customer service experiences. **Strategy and Vision:** + Develop a compelling… more
- Truist (Dallas, TX)
- …Engage with business and operations teams to ensure monitoring capabilities support customer experience, regulatory reporting, and incident management. Serve ... to ensure customer satisfaction by delivering excellence in products and service 14. Ability to work and communicate with peers, vendors, internal staff,… more
- GE Vernova (TX)
- …. Actively participate in a working environment where teamwork, quality, customer service and innovation are prized **Qualifications/Requirements:** . Master's ... All activities that consider both the business and the technical needs of the customers with the goal of...reports or presentations describing analyses performed, solutions developed, and customer value propositions. . Support domestic and… more
- Oracle (Austin, TX)
- …Relational database + Personal/enterprise network exposure + Experience providing phone-based customer / technical support and escalation management + ... task will be to provide mission critical incident management support and service restoration to Oracle Health...as it pertains to the investigation and mitigation of customer issues. This team focuses on product development and… more
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