- Microsoft Corporation (Boydton, VA)
- …are detected or when appropriate. Reviews and completes appropriate work orders to support approval of vendor supplier field service reports or invoices. + ... for more experienced technician review. Completes and provides coaching to support less experienced technicians for mandatory, technical , and procedural… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …(NGD) is a vital system designed to offer a unified interface for Customer Service Representatives (CSRs) to effectively address the needs of beneficiaries ... customer experience, enhancement delivery, and system reliability. * Technical Leadership: Provide guidance on best practices, architecture enablers, service… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... needs of advertisers, publishers and consumers. Our real-time systems service hundreds of billions of ad requests daily, with...apply them to design decisions, and understand and translate customer needs into technical details. You will… more
- Ensono (Richmond, VA)
- …to Manager, MF Programming **Key Areas of Focus for this Role** + Fulfill customer service requests (CSRs) for mainframe CICS customers in a timely manner ... best practices and Ensono standards (for productivity/scalability purposes). + Provide key support for customer migration services (new customer transitions)… more
- General Dynamics Information Technology (Springfield, VA)
- …. Experience supporting telephony, video, network and/or other collaboration devices . Experience providing customer service and end user support . Hands on ... movement, and storage of all AV equipment, and providing customer support in the use and troubleshooting...equipment is online, functioning and charged . Daily meeting support : hands on technical support … more
- Amazon (Herndon, VA)
- …security solutions for access management and authorization. Our services support businesses across the Amazon portfolio including AWS, Amazon.com, Kuiper, ... is our top priority, but we also obsess about enabling business agility, service availability, scale, and cost-to-serve. AMS is looking for an experienced Sr. BIE… more
- CARMAX (Richmond, VA)
- …work in a collaborative environment that leverages a variety of strategic and technical skillsets to help drive CarMax's $20B retail sales business and guide ... continually improve our abilities and the products that we support , to reinforce CarMax's position as the industry leader...of the car buying process online as desired + ** Customer Experience Center (CEC) Strategy** - Works to ensure… more
- UIC Government Services and the Bowhead Family of Companies (Arlington, VA)
- …DEVSECOPS ENGINEER - CLOUD (NAUT): Bowhead seeks a Senior DevSecOps Engineer - Cloud to support our customer on the Nautical contract in the Arlington, VA area. ... assessments and Authority to Operate (ATO) processes + Interface with the customer and external stakeholders in working groups, technical exchange meetings,… more
- CACI International (Ashburn, VA)
- …for activities associated with delivery of software solutions associated with customer -defined systems and software projects by working in close collaboration with ... of degree + Professional Experience: at least seven (7) years related technical experience, with software design, development and implementation in a Windows… more
- Global Resource Solutions (Arlington, VA)
- …able to: sit, bend, reach, stoop, squat, stand, and walk. Communication: Excellent customer service via phone and face to face conversation, excellent written ... ISSM III's primary function serves as a principal advisor on all matters, technical and otherwise, involving the security of information systems under their purview.… more