- Microsoft Corporation (Reston, VA)
- …Compliance) + Ability to read/analyze network and web traces. + Excellent Customer service , problem-solving, and teamwork skills; ability to handle high-pressure ... you will take a hands-on role in troubleshooting and resolving complex technical challenges, delivering secure solutions that shape customer environments on… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... solution architecture, support , product, professional services, and partners to optimize customer outcomes. You will earn trust at all levels of the customer… more
- Microsoft Corporation (Reston, VA)
- …for the product priority. Proactively creates and maps Microsoft solutions to customer requirements and environment, leveraging deep technical expertise within ... the customer industry, customer business goals, and technical capabilities to align solutions that meet customer needs. Collaborates with customers… more
- Amazon (Arlington, VA)
- … Customer Value: This is achieved through the ownership of: - Adoption: To support customer business goals and to advance the customer 's cloud adoption. ... team interacts with leading companies and believes that world-class support is critical to customer success. AWS... customer and various AWS teams including the Customer Account team, Service teams, Professional Services,… more
- SAP (Herndon, VA)
- …derive the long-term account vision and executable service plans Tasks: + Ensure customer satisfaction on technical delivery and support + Execute on SAP ... in order to suggest solutions/innovation + Advises customers on technical requirements, constraints and support in all...Customer specific guidance derived out of EWAs, RCAs, Technical Services and Monthly Service Reviews, providing… more
- V2X (Madison, VA)
- …activities of the program through the managers/supervisors for total support of operations including administrative procedures/objectives, exercise control of ... Government counterparts and the Company in matters of contractual and technical matters. + Ensure standardization of maintenance management functions and procedures,… more
- Medtronic (Arlington, VA)
- …(FSE) at Medtronic is responsible for the technical support and service of Medtronic Hugo systems at customer sites. This role involves installing, ... and ensure product success.** **May provide onsite training of customer support personnel.** **Maintaining accurate records of service calls, repairs, and… more
- Amazon (Herndon, VA)
- …adopted AWS as a cloud service provider and expect a high level of support from AWS to maintain their footprint on AWS. Divide and Conquer: In this role you ... you will define opportunities and understand associated business and technical risks that are strategic to the customer...needs to AWS leadership, product, and engineering teams. To support the evolution of the AWS customer … more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... (in close collaboration with the GenAI domain teams) - Develop and scale customer success programs through respective service domain teams and partner success… more
- Cayuse Holdings (Richmond, VA)
- …(5) years of experience in computer systems, customer support or IT support . + Experience with ServiceNow IT Service Management System. + Customer ... (M-F 6pm-3am EST) **_SALARY:_** $20.00-$22.00/hr **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions… more