- Deloitte (Arlington, VA)
- …best practices. + Work closely with cross-functional teams, including IT, operations, and customer service , to ensure integration and alignment of systems and ... call flows, queues, and reporting dashboards to optimize performance. + Provide ongoing support to contact center staff, addressing technical issues and ensuring… more
- Amazon (Arlington, VA)
- …risks or roadblocks and can execute in an ambiguous and changing environment. To support the evolution of the AWS customer experience and/or Customer ... through our expertise, we inform priorities and influence the customer , AWS service , and best practices. -...consultant or have prior experience working with or managing technical programs - Experience in customer -facing roles… more
- Amazon (Arlington, VA)
- …risks or roadblocks and can execute in an ambiguous and changing environment. To support the evolution of the AWS customer experience and/or Customer ... by Facts and Data - through our expertise, we inform priorities and influence the customer , AWS service , and best practices. - Focus on Excellence - we take… more
- National Power, LLC (Richmond, VA)
- …programs for all technical staff + Foster a culture of safety, technical excellence, and customer -first service delivery + Manage succession planning ... following. Other duties may be assigned. Technical Leadership + Provide technical guidance and support for complex installations and maintenance scenarios +… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... with customer 's enterprise adoption strategy and business goals for respective service domain. - Develop and scale customer success programs through… more
- Coinbase (Richmond, VA)
- …for our highest value customers. * Minimum of 1 year of relevant experience in a customer service or support role in a fast paced environment including ... You will be responsible for providing best in class customer support , handling customers proactively to mitigate...in financial services, ideally in payments, trading operations or technical support . * High level of proficiency… more
- Verint Systems, Inc. (Richmond, VA)
- … Specialist is passionate about fixing problems and providing above and beyond type of customer service . They have a high sense of urgency matched with the ... inquiry. **Principal Duties and Essential Responsibilities:** + Assist customers with assigned technical support issues that are reported via telephone, web, and… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... cloud-native architectures and modern data strategies. You will act as the voice-of-the- customer throughout engagements and lead both technical delivery and… more
- CACI International (Sterling, VA)
- …with appropriate stakeholders + Organizing, planning, and monitoring a program's customer service department to ensure optimized interaction between the ... CACI is currently looking for a motivated, career and customer -oriented Service Desk Lead with Agile methodology...Responding to telephone calls, email, and personnel requests for technical support + Documenting, tracking, and monitoring… more
- Dominion Energy (Alexandria, VA)
- …below are strongly encouraged to apply.** **Key Responsibilities:** + This customer -oriented role, engineers technical electric distribution solutions by ... Military Fellowship Program (Skillbridge) Customer Projects Designer I- Alexandria **Date:** Sep 16,...career. Review the position below and apply today. Military service members and veterans with ranks from E3-E5, W1-W2,… more
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