- Cummins Inc. (Manassas, VA)
- **DESCRIPTION** Technical specialist and primary customer support contact to diagnose and execute complex repairs to generators and components at the ... to pre-failure condition. Service Documentation - Creates and verifies customer , equipment and technical information; captures specific data using required… more
- Microsoft Corporation (Reston, VA)
- …drive complex programs from planning through launch. Champion the "voice of the customer " internally, advocating for product or service changes that improve ... quality, usability, and reliability. Work closely with engineering, support , compliance, and other groups to translate customer demand signals into platform or… more
- Confluent (Richmond, VA)
- …relationship with Confluent + Experience with the sales discovery process and customer service escalation models + Experience running Executive level reviews ... the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role...with the sales team regarding expansion, upsell, and additional service / support opportunities within accounts + Guide adoption… more
- Amazon (Petersburg, VA)
- …lifecycle (from product development, to deployment, to support & service ), embodying Amazon's leadership principle: Customer Obsession. We raise the ... Description In the Mechatronics & Sustainable Packaging Customer Experience organization, we have the unique role and privilege to work backwards from our … more
- Capital One (Richmond, VA)
- …liaise with training, and partner with groups on execution efforts.** + **Provide customer service and training to internal customers on specific processes they ... used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …smartphones and other mobile devices + Demonstrate the highest possible standards of customer support and produce maximum customer satisfaction + Strong ... **General Summary** Provides remote Tier 1 technical end user support to an...however not required. **Other Job Specific Skills** + Excellent customer service skills. + Excellent communication and… more
- V2X (Virginia Beach, VA)
- …assets. + Provide technical recommendations and advice to the government customer in support of defining and prioritizing requirements for system upgrades, ... the government Program Office and Fleet users while providing technical support on site. + Provide system-specific...a user standpoint, and to follow-up as required. + Customer service oriented, detail focused, pro-active behavior,… more
- Eaton Corporation (Arlington, VA)
- …* Have the support of a robust internal infrastructure including 24-hour Customer , Technical and Factory Support . * Continuous hands-on learning ... Electronics Technician** to join our team of world-class customer service professionals. This position is based...systems, power distribution units and batteries. You will provide technical support to customers and serve as… more
- Hilton (Mclean, VA)
- …Hilton's strategy and customer experience are informed by analytics and customer insights, combining technical talent with industry expertise to guide ... **What will I be doing?** Reporting to the VP, Customer Insights & Analytics, the Senior Director, Brand Analytics...data and business intelligence leaders to deliver reporting and support self\- service data tools\. **What are we… more
- SAP (Herndon, VA)
- …to transfer.** Brief Description: The primary responsibilities of this role are core customer support , innovation and proactive activities and participation in a ... Engineer profile are the foundation of the Product Secure Support organization. These individuals are gaining deeper technical...regional or business need. Key Responsibilities: 1) Deliver Core Customer Support 2) Proactive Support … more