- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... with customer 's enterprise adoption strategy and business goals for respective service domain. - Develop and scale customer success programs through… more
- CACI International (Arlington, VA)
- …skills, both oral and written. + Strong organizational skills. + Excellent customer service skills: includes product knowledge, communication and listening, ... a dedicated professional to join our team as a Customer Account Manager (CAM) for the Joint Service... satisfaction and customer respect. + Analyzing customer IT requirements for IT support and… more
- EchoStar (Christiansburg, VA)
- …to meet SLOs and quality standards + Handle escalated customer issues and support team members with complex technical problems + Develop and deliver training ... This role will be empowered to manage an IT technical support team responsible for real time...and drive data-informed decisions + Collaborate cross-functionally to enhance customer service processes and stay current on… more
- Capital One (Richmond, VA)
- …+ **High School Diploma, GED, or equivalent certification** + **At least 3 years Customer Service or Call Center experience** + **At least 1 year of ... and English** **Preferred Qualifications:** + **At least 4 years Customer Service or Call Center experience** +...the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's… more
- Amazon (Herndon, VA)
- …more of the following domains: emergent/military/network operation centers, logical security, and technical customer support . They will possess excellent ... PACS Configurations Support Engineer works across IT Systems and provides technical support ; security response for logical services and physical data center… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... cloud-native architectures and modern data strategies. You will act as the voice-of-the- customer throughout engagements and lead both technical delivery and… more
- Honeywell (Richmond, VA)
- …business goals and objectives . Develop effective working relationships with Honeywell's Technical Support Groups, systems users and software vendors, to ensure ... , assisting in the costing of new opportunities and customer negotiation to support new growth, and...and understanding of HBS' OT, Enterprise Applications & Connected Service solutions to our existing customer base… more
- Coinbase (Richmond, VA)
- …for our highest value customers. * Minimum of 1 year of relevant experience in a customer service or support role in a fast paced environment including ... You will be responsible for providing best in class customer support , handling customers proactively to mitigate...in financial services, ideally in payments, trading operations or technical support . * High level of proficiency… more
- Red River (Chantilly, VA)
- …to non- technical users + Demonstrated commitment to delivering high-quality customer service with empathy, patience, and professionalism + Strong attention ... Support Engineer I** to join our fast-paced, customer -first global service desk team. This is...networking, analytics, collaboration, mobility and cloud solutions. Our operations, support , sales and technical teams all work… more
- SAP (Herndon, VA)
- …to transfer.** Brief Description: The primary responsibilities of this role are core customer support , innovation and proactive activities and participation in a ... Engineer profile are the foundation of the Product Secure Support organization. These individuals are gaining deeper technical...regional or business need. Key Responsibilities: 1) Deliver Core Customer Support 2) Proactive Support … more