• Sr Field Service Engineer - Utility Scale…

    GCG (Richmond, VA)
    …manuals. These efforts will not only support warranty claims but also enhance customer satisfaction by delivering service that sets us apart in the industry. ... + Provide on-site training, product demonstrations, and ongoing support to customers + Train customer field...work across teams and with customers to deliver high-quality service and support + Prior experience in… more
    GCG (09/09/25)
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  • In Shop & Field Service Engine Supervisor

    Cummins Inc. (Manassas, VA)
    … Service Technicians and Team Leaders. + **First-Level Support ** : Assist Service Technicians with technical issues and escalate support needs when ... to ensure smooth transitions and accurate ticket resolution. + Service Documentation - Ensure all customer , equipment,...resolution. + Service Documentation - Ensure all customer , equipment, and technical information is recorded… more
    Cummins Inc. (09/18/25)
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  • Customer Success Account Specialist

    Cengage Group (Virginia Beach, VA)
    …tasks and priorities. + Bachelor's degree preferred with proven track record of excellent customer service experience. Join our ambitious team at Cengage and be ... very technical . Problem solver. + Demonstrated ability to prioritize customer satisfaction and successfully communicate with diverse clientele. You should have a… more
    Cengage Group (09/25/25)
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  • Cyber Client Service Technician - Richmond…

    GE HealthCare (VA)
    …home office as well as onsite at our customer locations. To provide onsite customer support , candidate needs to be willing to work in the Richmond VA area. ... will be the primary liaison between the GE HTM service team and the customer 's IT &...support implementation of corrective action plans to resolve customer issues in a timely manner. + Identify potential… more
    GE HealthCare (07/30/25)
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  • Product Support Specialist - MS

    Fujifilm (Richmond, VA)
    …and ensures that all necessary technical , configuration, product availability and support information is provided to the service organization. + Maintains ... practices to reduce service costs and increase service efficiency. + Participates in customer site...other related field with a minimum of 8 years technical support related experience or comparable education… more
    Fujifilm (09/26/25)
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  • Imaging Service Engineer I - Minneapolis,…

    Fujifilm (Richmond, VA)
    …and some unscheduled work in the service area with the assistance of technical support , as directed by the Area Service Manager. **Company Overview** ... + Performs unscheduled maintenance work with the assistance of technical support . + Is able to work...up to date on administrative responsibilities such as maintaining customer service orders and internal service… more
    Fujifilm (09/19/25)
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  • Customer Relationship Manager (Account…

    Nelnet (Richmond, VA)
    …participate in the evaluation of new product client requests + Work closely with technical support to understand the breadth and limitations of the client ... existing clients. + Work closely across FACTS Operations and Technical teams to resolve client related problems and issues....Account Managers, and other departments to develop a strategic customer service plan and to resolve any… more
    Nelnet (09/19/25)
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  • Enterprise Support Manager, ES - Amazon…

    Amazon (Arlington, VA)
    …has built a reputation for excellence with recent examples of being named #1 in customer service , #1 most trusted, and #2 most innovative. Amazon Web Services ... passionate about cloud computing, and believe that world class support is critical to customer success. Every...analysis and presents periodic reviews of operational performance to customer - Provides detailed reviews of service … more
    Amazon (09/30/25)
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  • Field Service Engineer

    Siemens (Richmond, VA)
    …continual and permanent basis without company sponsorship. Preferred Qualifications: + Experience in customer service or warranty support roles within the ... This role is ideal for a proactive engineer who enjoys hands-on technical support , ensuring smooth installations, and driving continuous improvement in… more
    Siemens (09/20/25)
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  • Service Desk Analyst

    MPR Associates (Alexandria, VA)
    …software and hardware issues of MPR users. The individual will provide technical support for MPR computers, operating systems, application software, telephones, ... of incidents and requests. + Coordinates with users, the Service Desk Manager, and higher tier support ...troubleshooting and decision making with an emphasis on superior customer service . + Proficient with Microsoft Windows… more
    MPR Associates (09/08/25)
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