• Service Desk Analyst

    MPR Associates (Alexandria, VA)
    …software and hardware issues of MPR users. The individual will provide technical support for MPR computers, operating systems, application software, telephones, ... of incidents and requests. + Coordinates with users, the Service Desk Manager, and higher tier support ...troubleshooting and decision making with an emphasis on superior customer service . + Proficient with Microsoft Windows… more
    MPR Associates (09/08/25)
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  • SCE, Americas, Strategic Customer…

    Amazon (Arlington, VA)
    …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... relevant experience - Direct field experience in working with large customers - Technical acumen to understand AWS service features and value proposition -… more
    Amazon (09/13/25)
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  • Field Service Electronics Technician

    Eaton Corporation (Manassas, VA)
    …+ Have the support of a **robust internal infrastructure** including 24-hour Customer , Technical and Factory Support . + Continuous **hands-on learning** ... systems, power distribution units and batteries. You will provide technical support to customers and serve as...+ Proven/Strong written and oral communication skills. + Periodically support customer needs outside immediate region within… more
    Eaton Corporation (09/06/25)
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  • Support Engineer III-Ext

    Amazon (Herndon, VA)
    … and customer experience subject matter expert, liaising between customers, service development team and support engineering team, including leading tech ... storage, memory, virtual machines and file share services. Evaluating large-scale customer technical environments and architectures (cloud and terrestrial) and… more
    Amazon (09/11/25)
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  • Data Center Generator Service Technician

    Amazon (Chantilly, VA)
    …and related engine mechanical failures. The Generator Service Technician is both the technical expert and primary customer support contact to the ... You would work with teams of front-line responders who support the operations of some of the world's most...as required A day in the life The Generator Service Technician has safety, customer satisfaction, and… more
    Amazon (09/09/25)
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  • Sr Director, Product Management - Customer…

    Capital One (Mclean, VA)
    …used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please ... Sr Director, Product Management - Customer Experience Foundations Product Management at Capital One...inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital… more
    Capital One (09/13/25)
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  • Director, Product Management - Customer…

    Capital One (Mclean, VA)
    …used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please ... Director, Product Management - Customer Fraud Products Product Management at Capital One...inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital… more
    Capital One (09/12/25)
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  • Customer Success Manager

    Cleo (Richmond, VA)
    …and externally + Maintain accurate records, including detailed documentation of customer service actions and discussions. + Escalate issues appropriately ... ** Customer Success Manager** Remote **What You Will Be Doing**...to Services, Support , Product, etc. + Develop compelling recommendations with strong close… more
    Cleo (08/27/25)
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  • Service Delivery Technician II

    CyrusOne (Sterling, VA)
    …required. **Minimum Requirements:** + Demonstrated desire to provide the highest levels of customer service + Cheerful and enthusiastic attitude + Strong verbal ... The Service Delivery Technician II provides direct support...to work on call rotation **Experience/Skills:** + 3+ years customer service experience in a technology company… more
    CyrusOne (09/27/25)
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  • Client Service Manager

    TekSynap (Arlington, VA)
    …vi. Provide lead technical assistance to End Users. Liaise with and Support Customer VIPs. + Resolve escalated Service delivery issues, including ... Experience with various desktop systems, operating systems, and diverse technical environments. iv. Excellent customer service...as a lead technician in the performance of onsite Support activities, where excellent customer service… more
    TekSynap (08/14/25)
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