• IT Service Desk Analyst

    SAIC (Norfolk, VA)
    …of contact for customers via telephone, email or live chat to provide technical support of hardware, systems, sub-systems and/or applications + Assists ... via telephone, email, and chat + Ability to learn customer support processes and techniques + Ability...environment + Outstanding analytical, problem solving skills, and excellent customer service + Excellent Interpersonal, written, and… more
    SAIC (08/07/25)
    - Related Jobs

  • Customer Logistics Manager

    Ryder System (Danville, VA)
    …seeking the best and most promising candidates to provide creativity, agility and superior customer service that will exceed our Customer 's expectation. If ... and Responsibilities listed below, **APPLY NOW!!** **Essential Functions** + Customer service satisfaction and expectation management +...and professional skills in job-related area + Off shift support in the event of critical customer … more
    Ryder System (09/09/25)
    - Related Jobs

  • Service Desk-15194- (Hybrid)

    Shuvel Digital (Vienna, VA)
    …customer satisfaction. Responsibilities + Respond to inbound calls daily to provide technical support /troubleshooting + Provide support via web queues, ... or similar + Desired - Call Center or front-line customer support experience + Desired - Knowledge...ITIL (Information Technology Infrastructure Library) + Desired - Previous customer service in a fast-paced environment +… more
    Shuvel Digital (09/20/25)
    - Related Jobs

  • Cloud Support Engineer

    InMotion Hosting (Virginia Beach, VA)
    …new customers, including provisioning, customization, and training. + Provide technical support and troubleshooting to resolve customer issues with a focus ... Support Engineer to serve as a trusted technical partner to our customers. In this role, you'll...We're Looking For: + 3+ years of experience in customer support and system administration. + Expert-level… more
    InMotion Hosting (09/05/25)
    - Related Jobs

  • Field Service Technician

    Insight Global (Hopewell, VA)
    …troubleshooting technical issues, performing regular maintenance, and delivering exceptional customer service to ensure client satisfaction. This job is a ... repair defective parts, components, or systems as needed. . Technical Support : ○ Respond to service...feedback on recurring issues and suggest process improvements. . Customer Service : ○ Communicate effectively with clients… more
    Insight Global (09/09/25)
    - Related Jobs

  • Customer Success Advocate II

    Lumen (Richmond, VA)
    …accounts; handle urgent customer concerns and escalate internally when necessary (ie, Service Improvement Plans) * Partner with sales, delivery & support to ... on issue resolution while effectively negotiating directly with the customer and internally on their behalf * Technical... customer and internally on their behalf * Technical aptitude to learn data networking technologies, products, and… more
    Lumen (09/26/25)
    - Related Jobs

  • Manager, Customer Operations

    Mobile Communications America (Richmond, VA)
    …Finance). + Oversee the efficient use of resources. + Identify opportunities, enhance customer service , improve and maintain processes. + Collaborate with other ... for wireless communications, data, and security, is seeking an experienced ** Customer ** **Operations Manager** to support our fast-growing **Voice** **division**… more
    Mobile Communications America (09/29/25)
    - Related Jobs

  • Service Now Developer (CSM)

    System One (Reston, VA)
    …Services is seeking a Senior ServiceNow Developer with strong experience in Customer Service Management (CSM) for a large-scale digital transformation initiative ... role focuses on developing scalable and secure ServiceNow solutions to streamline customer support workflows, improve automation, and integrate key business… more
    System One (09/09/25)
    - Related Jobs

  • Product Support Engineer

    CACI International (Ashburn, VA)
    … satisfaction. + Lead initiatives to improve help desk processes, efficiency, and customer service quality. **You Will Bring These Qualifications:** + Must be ... a service desk ticketing system. + Experience providing advanced support to end-users spanning a variety of application/software issues. + Experience working… more
    CACI International (09/25/25)
    - Related Jobs

  • SMIT Service Desk SRM Technician

    Leidos (Norfolk, VA)
    …incoming customer contacts and proactive notification systems. + Respond to service , product, technical , and customer -relations questions on subjects ... increase/decrease, mailbox transfers, and profile updates. + Answer internal and external customer inquiries concerning submitted Service Requests via either by… more
    Leidos (09/14/25)
    - Related Jobs