- Amazon (Arlington, VA)
- Description Are you Customer obsessed and eager to propose opportunities and influence business decisions to improve the Consumer and Seller experience across our ... different Amazon businesses? Customer Experience and Business Trends (CXBT) is looking for...and actions to improve our customers' experience - Team: support hiring and on-boarding of new team members and… more
- TekSynap (Chantilly, VA)
- …andmodifiesproducts to customer requirements + Provide expert and second tier technical support for the installation and repair of complex systems and ... of a24/7, 365-day Service Desk (SD) to support IT services and applications,using the customer 's...No Code Changes, and Triage toTier 3) -more in-depth technical support level than Tier1. + … more
- Trane Technologies (Roanoke, VA)
- …customer . Processes within that oversight include working with sales to provide timely service agreement pricing to customer support of sales through ... and technical product training programs available. Develop employee skill levels, including customer service , process and technical skills to the highest… more
- Kalmar Solutions (Portsmouth, VA)
- …and hydraulic systems. In this customer -facing role, you will support global clients through hands-on service , diagnostics, and repairs for ... and development opportunities to future-proof your skills. + World-Class Support : Full technical and R&D assistance from...serve as the primary point of contact for the customer and will deliver technical training and… more
- General Dynamics Information Technology (Falls Church, VA)
- …to analyze design, develop, implement, and support code for our government customer , the United States Postal Service . **HOW A CYBERSECURITY BUSINESS ... Business Customer Relationship Liaison** supporting the United States Postal Service . GDIT is your place to make meaningful contributions to challenging projects… more
- V2X (Springfield, VA)
- …issues. Ensure NMCI guidance is communicated from the customer technical representative (CTR). Initiate and resolves service request/problem incidents. + ... technical problems and answer queries by telephone or self- service ticket in support of internal and/or outside customer computer hardware, software,… more
- Lumen (Richmond, VA)
- …in the CRM system. * Collaboration: Work closely with sales, product, CS peer partners, service delivery, and support teams to ensure a unified approach to ... + Technical Proficiency: Comfortable using CRM systems and other customer management tools. + Working knowledge of MS Office suite. **Compensation** This… more
- Cummins Inc. (Manassas, VA)
- …and scheduling Technician work, you'll ensure that repair plans are aligned with customer quotes, leading to timely and efficient service delivery. + **Enhancing ... help maintain high standards and identify areas for improvement, ensuring top-notch service . + **Providing Support and Development** : Offering coaching,… more
- Xerox (Chesapeake, VA)
- …success in the following categories: + Comprehensive understanding of our company and customer service culture. + Clear expectations in reference to call load, ... support your territory. + Actively and correctly completing service calls independently. **Additional Benefits:** + Substantial growth opportunities for future… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …as necessary, and tracks and follows up on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily ... Level requirement. + Through training, attains the necessary technical skills and understanding of supported clients with the...support or Help Desk. + 0-2 years of customer service or public relations experience. +… more