• SMIT Service Desk SRM Technician

    Leidos (Norfolk, VA)
    …incoming customer contacts and proactive notification systems. + Respond to service , product, technical , and customer -relations questions on subjects ... increase/decrease, mailbox transfers, and profile updates. + Answer internal and external customer inquiries concerning submitted Service Requests via either by… more
    Leidos (09/14/25)
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  • Product Support Engineer

    CACI International (Ashburn, VA)
    … satisfaction. + Lead initiatives to improve help desk processes, efficiency, and customer service quality. **You Will Bring These Qualifications:** + Must be ... a service desk ticketing system. + Experience providing advanced support to end-users spanning a variety of application/software issues. + Experience working… more
    CACI International (09/25/25)
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  • Field Service Engineer 1 - Roanoke

    GE HealthCare (VA)
    …with installations while learning more complex repairs. Responsible for driving customer satisfaction through Service Excellence. **Job Description** **Key Roles ... optimal delivery of healthcare services to patients + Perform troubleshooting and basic service repairs on customer equipment + Assist more experienced field… more
    GE HealthCare (09/23/25)
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  • Service Desk Agent I (Part-time)

    V2X (Reston, VA)
    …of 2 years technical writing experience. + Experience + Minimum 1-year customer service experience + Excellent written and verbal communication with ... (phone and email) assisting users by providing superior quality support and service information to users +...and presentation of technical functionality to a non- technical audience + Experience using Service Desk… more
    V2X (09/24/25)
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  • Support Engineer III-Ext

    Amazon (Herndon, VA)
    …Herndon, Virginia Job Number: AMZ9082557 Position Responsibilities: Provide sophisticated remote technical support to customer strategy and technology ... of cloud network and/or system issues. Lead collaborations between service development and support engineering teams to...technical assistance. Lead and review complex assessments of customer code written in JSON, Python and JAVA, and… more
    Amazon (09/03/25)
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  • IT Support Specialist Fulfillment Center

    Walgreens (Mechanicsville, VA)
    …+ High School/GED and at least 2 years of experience in an IT customer -facing and/or technical support role. + Experience with equipment pieces, ... from the team and scheduling of work and provides support of manager tasks as needed. **Job Responsibilities:** +...period of time and involve other engineering or other technical resources in the IT function or the vendor… more
    Walgreens (09/16/25)
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  • Sr Client Service Associate

    Public Consulting Group (Richmond, VA)
    …internal documentation of client configurations, timelines, and deliverables. + Supports customer service and operations for clients: + initiative planning ... Lead will work closely with the Product Strategy Lead, Technical Business Analyst, and Regional Teams to drive adoption,...analyze, and share feedback to guide system enhancements and service improvements. **Revenue & Business Support ** +… more
    Public Consulting Group (08/28/25)
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  • Sr. Risk Associate - Card Customer Identity…

    Capital One (Richmond, VA)
    …a strong working relationship with Segments, FDO Operations, AML Advisory and Product/Tech + Support Customer Identity Risk & Controls team with strong policy & ... Sr. Risk Associate - Card Customer Identity (AML/KYC) As a Sr. Risk Associate...the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's… more
    Capital One (09/28/25)
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  • Senior Support Account Manager - Federal

    ServiceNow, Inc. (Vienna, VA)
    …industry. + Excellent written and oral communication skills + Experience dealing with technical support teams + Fundamental understanding of ITSM in enterprise ... to mental health resources that offer coaching and 24/7 support , to family support resources and parental...fast paced environment to minimize problem impact on the customer within a global model + Broad technical… more
    ServiceNow, Inc. (09/27/25)
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  • HVAC Service Manager

    ColonialWebb (Chantilly, VA)
    …and achieve goals through day-to-day management (ie, reporting, inventory control, technical support , service coordination and scheduling processes) ... maintenance and service estimates + Possess excellent communication, interpersonal, and customer service skills + Ability to manage customer … more
    ColonialWebb (07/10/25)
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