- Amazon (Arlington, VA)
- Description Customer Experience and Business Trends (CXBT) is looking for an Applied Scientist to join their team. CXBT's mission is to create best-in-class AI ... Build scalable solutions for real-time conversational experiences, including multilingual support , customizable personalities, and conversational turn-taking. - Develop data… more
- Siemens (Richmond, VA)
- …a continual and permanent basis without company sponsorship. Preferred Qualifications: Experience in customer service or warranty support roles within the ... This role is ideal for a proactive engineer who enjoys hands-on technical support , ensuring smooth installations, and driving continuous improvement in… more
- MPR Associates (Alexandria, VA)
- …software and hardware issues of MPR users. The individual will provide technical support for MPR computers, operating systems, application software, telephones, ... of incidents and requests. + Coordinates with users, the Service Desk Manager, and higher tier support ...troubleshooting and decision making with an emphasis on superior customer service . + Proficient with Microsoft Windows… more
- CVS Health (Richmond, VA)
- …for the client to provide product training, resolve escalated customer service issues, streamline business operations and provide technical support ... and renewal targets. Designs systems to streamline business operations and provide technical support . Delivers product training to clients and resolves escalated… more
- Siemens (Chantilly, VA)
- …will coordinate specialist and technician activities for all installed projects, technical support programs, and time-and-materials (T&M) work to provide ... first. Our global, diverse team would be happy to support you and challenge you to grow in new...customer satisfaction while ensuring effective and timely Determine technical labor loading and appropriate balance of talent to… more
- Capital One (Mclean, VA)
- …used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please ... Sr. Associate, Product Management - Customer Services & Strategy (US Card) Product Management...the Claims System of Record (CSOR) and Fraud Reporting Service (FRS), core data products associated with the resolution… more
- GE HealthCare (VA)
- …home office as well as onsite at our customer locations. To provide onsite customer support , candidate needs to be willing to work in the Richmond VA area. ... will be the primary liaison between the GE HTM service team and the customer 's IT &...support implementation of corrective action plans to resolve customer issues in a timely manner. + Identify potential… more
- ServiceNow, Inc. (Vienna, VA)
- …industry. + Excellent written and oral communication skills + Experience dealing with technical support teams + Fundamental understanding of ITSM in enterprise ... to mental health resources that offer coaching and 24/7 support , to family support resources and parental...fast paced environment to minimize problem impact on the customer within a global model + Broad technical… more
- Hilton (Mclean, VA)
- …project deliverable requirements, dependencies, and other tasks to set expectations + Support additional HRCC, corporate and technical projects when not engaged ... This is your chance to be part of a Customer Care Team that is revolutionizing human hospitality in...and timelines are captured and completed\. **HOW WE WILL SUPPORT YOU** Hilton is proud to support … more
- NTT America, Inc. (Ashburn, VA)
- …where you can grow, belong and thrive. **Your day at NTT DATA** Provide customer service , troubleshooting, as well as incident escalation for all users ... and other hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. +...to work in a fast paced environment. + Strong customer service and interpersonal communication skills with… more