- CompuCom (Richmond, VA)
- …users + Develops, documents, and implements standard operating procedures and customer service guidelines relating to remote IT support + Provide support ... to focus on what matters most, we employ a customer -centric, hard-working, and talented group of people that Act...They are the first point of contact for all service requests needing support for technical… more
- Sciolex Corporation (Chantilly, VA)
- …surpasses the epitome of excellence. Our core services include systems engineering technical advice, technical support , and administrative assistance. From ... our humble beginning as a small Service Disabled, Veteran Owned Small Business in Chantilly, VA,...an Enterprise Solution. -- Deploy on short notice to support worldwide crisis/contingency operations Provide NRO technical … more
- SAIC (Norfolk, VA)
- …of contact for customers via telephone, email or live chat to provide technical support of hardware, systems, sub-systems and/or applications + Assists ... via telephone, email, and chat + Ability to learn customer support processes and techniques + Ability...environment + Outstanding analytical, problem solving skills, and excellent customer service + Excellent Interpersonal, written, and… more
- Veralto (Harrisonburg, VA)
- …work. + Promoting a positive customer experience and serves as on-site customer contact for technical and service -related problems. + Submitting prompt, ... Technician I** is responsible for the delivery of high-quality customer service , performing preventative maintenance, routine repair, and… more
- Shuvel Digital (Vienna, VA)
- …customer satisfaction. Responsibilities + Respond to inbound calls daily to provide technical support /troubleshooting + Provide support via web queues, ... or similar + Desired - Call Center or front-line customer support experience + Desired - Knowledge...ITIL (Information Technology Infrastructure Library) + Desired - Previous customer service in a fast-paced environment +… more
- Insight Global (Hopewell, VA)
- …troubleshooting technical issues, performing regular maintenance, and delivering exceptional customer service to ensure client satisfaction. This job is a ... repair defective parts, components, or systems as needed. . Technical Support : Respond to service ...feedback on recurring issues and suggest process improvements. . Customer Service : Communicate effectively with clients to… more
- TekSynap (Reston, VA)
- …may be advantageous. + Good computer skills and the ability to use business support software. + Strong customer service , project management, and quality ... + Good resource planning skills. + Excellent leadership and customer service skills. + Strong teamwork skills...and attention to detail **PREFERRED QUALIFICATIONS** + Experience managing technical / support teams in a related subject area… more
- CAI (Richmond, VA)
- … Specialist ready to take us to the next level! If you have strong customer service experience, specifically in healthcare, and are looking for your next career ... medications, and healthcare-related datasets **What You'll Need** Required: + Healthcare and customer service experience + Familiarity with Teams, Outlook, and… more
- Lumen (Richmond, VA)
- …accounts; handle urgent customer concerns and escalate internally when necessary (ie, Service Improvement Plans) * Partner with sales, delivery & support to ... on issue resolution while effectively negotiating directly with the customer and internally on their behalf * Technical... customer and internally on their behalf * Technical aptitude to learn data networking technologies, products, and… more
- Mobile Communications America (Richmond, VA)
- …Finance). + Oversee the efficient use of resources. + Identify opportunities, enhance customer service , improve and maintain processes. + Collaborate with other ... for wireless communications, data, and security, is seeking an experienced ** Customer ** **Operations Manager** to support our fast-growing **Voice** **division**… more