- SAIC (Mclean, VA)
- …processes to meet evolving and changing needs and business requirements of customers, service providers, and internal stakeholders. + Support the development of ... that can be automated. + Provide input for technology requirements impacting service catalog and/or request fulfillment. + Support engineering and design… more
- Koniag Government Services (Chantilly, VA)
- …teams to ensure optimal system performance. Principal responsibilities include: + Provide technical support for the LIMS platform, responding to user inquiries ... + Coordinate with vendors for system updates, patches, and technical support + Train new and existing...+ Excellent problem-solving and analytical thinking abilities + Strong customer service orientation and communication skills +… more
- SHI (Richmond, VA)
- …customers. The Service Delivery Manager is responsible for the day-to-day management of customer service delivery and ensuring a high level of customer ... to discuss progress and coach the team on managing customer interactions for improved service relationships. +...**External Qualifications:** + 2+ years working in a direct Customer support role - preferably in a… more
- Cardinal Health (Richmond, VA)
- …advocate and liaison back into Cardinal Health organization (field sales, customer service , implementation, contracts). **_Responsibilities_** This position with ... MEDLOG and Cardinal Health. Will work closely with field sales, customer service , implementation, contracts, operations, inventory, accounts payable/disputes for… more
- ColonialWebb (Chantilly, VA)
- …and achieve goals through day-to-day management (ie, reporting, inventory control, technical support , service coordination and scheduling processes) ... maintenance and service estimates + Possess excellent communication, interpersonal, and customer service skills + Ability to manage customer … more
- Patterson Companies, Inc. (Fredericksburg, VA)
- …reports, time sheet, and equipment related items). + Maintains strong and supportive customer relationships by providing technical support after initial ... Maintain and/or Repair Veterinary Equipment + Independently responds to assigned customer service calls, diagnosing problems and making appropriate repairs.… more
- Siemens (Richmond, VA)
- …Preferred Qualifications: Reading schematics and blueprints for power control, automation, and customer technical support . Proficient in dealing with client ... service and / or industrial or construction engineering technical support . 3 plus years of experience...completing projects on time and within budget guidelines. Excellent customer service , time management and follow-up skills… more
- Comcast (Glade Spring, VA)
- …service in order to provide the best possible service for the customer . + In support of Wi-Fi installation and trouble calls, determines appropriate ... order to provide (or remove) services to the customer . Completes all customer interactions as required. + Performs service calls. Troubleshoots the drop from… more
- Amazon (Herndon, VA)
- …The Data Center Central Operations Migration team. We are a team that provides technical support to the global operations business within AWS data centers. Our ... team is looking for someone who enjoys deep diving technical issues, can articulate and document technical ...Subject Matter Expert (SME) role working with engineering and service teams across multiple organizations to support … more
- Quality Technology Services, LLC (Ashburn, VA)
- …review report (IRR). + Answer phones to respond to facility requests. + Provide technical support to troubleshoot facility issue. + Respond to alarms and take ... The **Operations Service Center Facilities Support Engineer I...value-added process improvement. + Awareness of when to send customer communication based on impact on the customer… more