- Capital One (Richmond, VA)
- …used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please ... Competencies: + This role will require a strong understanding of the solutions Customer Identity offers, deep technical understanding of how our capabilities are… more
- Canon USA & Affiliates (VA)
- …to rotate through the Remote Service Center and providing modality-specific technical support to CMSU external customers as well as internal customers ... technical developments in multiple product lines. + Support field service operations with technical...product knowledge and field experience. + Monitors and analyzes service alerts from customer scanners and resolves… more
- Merck (Richmond, VA)
- …Company's vaccines, as well as education and resources. They do this to support customer operational and financial needs such as reimbursement information and ... field or healthcare environment + Previous sales, account management, consultative, or customer service experience + Experience developing and executing a plan… more
- CACI International (Sterling, VA)
- …with appropriate stakeholders + Organizing, planning, and monitoring a program's customer service department to ensure optimized interaction between the ... CACI is currently looking for a motivated, career and customer -oriented Service Desk Lead with Agile methodology...Responding to telephone calls, email, and personnel requests for technical support + Documenting, tracking, and monitoring… more
- Philips (Norfolk, VA)
- …across Western Washington region, ensuring a seamless experience through expert coordination, technical know-how, and exceptional customer service . **Your ... drive continuous improvement and strengthen customer satisfaction. + You'll support presales activities with technical expertise, ensuring proposed solutions… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- …state-of-the-art capabilities. The Onsite Support Lead manages a local IT support team, overseeing service delivery, ensuring adherence to quality standards ... like ITIL, and maintaining high customer satisfaction through effective technical guidance and...organizational objectives, fostering a positive and collaborative environment. * Service Delivery Oversight: Manage daily onsite support … more
- Wolters Kluwer (Richmond, VA)
- …account to diversify client contact touch points and interaction frequency. + Engaging with customer support and product management as a customer advocate to ... as a trusted advisor to accounts in complex industries, providing strategic vision, technical insights, and domain knowledge to ensure customer success and… more
- GE Vernova (Richmond, VA)
- …cause analysis on product and process issues, design of steam turbine components and technical support to parts engineering and sourcing teams for the product ... technical interface for complex repairs projects with repairs sales, customer service managers, project managers, sourcing, engineering, and quality team.… more
- Amazon (Herndon, VA)
- …has built a reputation for excellence with recent examples of being named #1 in customer service , #1 most trusted, and #2 most innovative. Amazon Web Services ... passionate about cloud computing, and believe that world class support is critical to customer success. Every...analysis and presents periodic reviews of operational performance to customer - Provides detailed reviews of service … more
- ARC3 GASES SOUTH (Richmond, VA)
- …The Welder Repair & Service Technician's primary function is to provide technical service , support and expertise for metalworking equipment for existing ... needs and expectations (ie, product orders, potential sales, service issues, technical support needs)...in and perform any job to ensure uninterrupted, exceptional customer service , including assisting customers in the… more