- Koniag Government Services (Chantilly, VA)
- …Services company, is seeking a ServiceNow Support IT Subject Matter Specialist to support PAC and our government customer . This is a remote opportunity. This ... Service Portal, Knowledge Base, Management, and Reporting + Support the Service Catalog implementation and operational...to design best of breed solutions and resolution of technical issues + Support preparation of knowledge… more
- CACI International (Chantilly, VA)
- …Design, develop and maintain dashboards and reports in ServiceNow and/or Tableau to support our Program, Governance, and Service Providers * Integrate Tableau ... report on trends identified in the data * Facilitate Technical Exchange Meeting related to data structure, quality assurance,...CMDB, SLM, and Performance Analytics * Data-driven mindset of service excellence and customer satisfaction * An… more
- Red River (Chantilly, VA)
- …Red River Managed Services Desk located in Chantilly, VA. This position will handle technical support requests directly from customers as well as escalation from ... growing and developing the organization's perception with existing customers through exceptional customer service . Candidates must be energetic and focused with… more
- Chenega Corporation (Fort Belvoir, VA)
- …System Services. Duties and Responsibilities: + Receive customer trouble tickets and service requests for desktop support . + Respond to service requests, ... Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA...the ticketing system, and acknowledge the request to the customer . + Manage ticketing system, by ensuring that tickets… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... success. - Evaluate and prioritize projects in conjunction with customer needs and technical team inputs. -...with senior managers, business leaders, and other stakeholders to support key business initiatives. Basic Qualifications - 5+ years… more
- Bechtel Corporation (Reston, VA)
- …compliance with applicable internal and external requirements + Provides safety/health technical support and assistance to projects and coordinates safety/health ... adheres to contract requirements, standards of quality, and to customer and Bechtel Environmental, Safety and Health performance expectations....to safety staff assigned in the GBU and provides technical support and direction on work products… more
- Veterans Affairs, Veterans Health Administration (Salem, VA)
- …Experience and Education: (1) Experience. Six months experience of clerical, office, [ customer service ], or other [administrative] work that indicates the ... AMSA for Primary Care in Access and Scheduling Management Service . Responsibilities VA Careers - Medical Support ...as resolving patient concerns]. iv. Advanced knowledge of the technical health care process [(including, but not limited to,… more
- TekSynap (Radford, VA)
- …and Technical Project Managers. + Manage the implementation, administration, and support of customer projects within AWS and Azure cloud environments under ... Division and C2E customers on operational matters. + Review and approve Service Level Agreements (SLAs), addendums, and cost estimates for cloud-based customer… more
- Oshkosh Corporation (Richmond, VA)
- …for installation or training, coordinate on site activities, communicate technical support and follow up with customer (s) to ensure satisfaction. + ... closely with Customers, Aftermarket Sales, Engineering, and Manufacturing to resolve both technical issues and customer concerns. + Perform equipment inspections… more
- Choisys Technology (Fort Eustis, VA)
- … Support Desk & Application Support Administrator to provide comprehensive technical support and application support administration for our team at ... The ideal candidate will have a strong background in customer service and possess the ability to...potential for more days if mission demands. Responsibilities: + Technical Support :Provide technical , operational, and… more