- Capital One (Mclean, VA)
- Sr. Associate, Support Operations This role will provide onsite customer support for a geographically dispersed enterprise workforce. Responsible for ... management, and business controls. This position will require excellent customer service and quick decision making skills...Management (planning, executing, tracking) + 1+ year of providing technical support to executives _At this time,… more
- Public Consulting Group (Richmond, VA)
- …internal documentation of client configurations, timelines, and deliverables. + Supports customer service and operations for clients: + initiative planning ... Lead will work closely with the Product Strategy Lead, Technical Business Analyst, and Regional Teams to drive adoption,...analyze, and share feedback to guide system enhancements and service improvements. **Revenue & Business Support ** +… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- …understand their needs and translate them into technical requirements for service offerings. o Providing support to end-users, investigating and resolving ... ServiceNow, AWS Service Catalog, BMC Helix). * Excellent communication and customer service skills. * Proficiency in managing user access and permissions… more
- CACI International (Sterling, VA)
- …signal processing systems and their related applications. The ideal candidate will offer technical support for Linux, Cisco, and other proprietary systems, and ... Operations Support Specialist Job Category: Information Technology Time Type:...systems and associated applications across the program. + Provide technical assistance for Linux, Cisco, and various proprietary systems.… more
- KBR (Chantilly, VA)
- …exceptional appearance and first-class maintenance of facilities to provide outstanding customer service to high-level dignitaries and senior executive ... Title: Base Operations Support (BOS) Program Manager Who We Are KBR...Government, ensuring clarity and prompt resolution of issues + Customer Service : Demonstrate strong customer … more
- Oracle (Richmond, VA)
- …while maintaining clear communication with both technical and non- technical stakeholders, ensuring a customer -first approach. + **Continuous Improvement:** ... deliver the best care possible. We're looking for a highly skilled **Production Service Developer** to join our team and play a critical role in supporting… more
- Patterson Companies, Inc. (Richmond, VA)
- … Technicians** who are skilled problem-solvers with a passion for delivering outstanding customer service . In this role, you'll work hands-on with cutting-edge ... related to asepsis. + Perform other duties as assigned ** Customer Service :** Supports customer needs...day. **Environmental Factors** + This position requires traveling to customer locations and providing services and support … more
- Quality Technology Services, LLC (Ashburn, VA)
- …review report (IRR). + Answer phones to respond to facility requests. + Provide technical support to troubleshoot facility issue. + Respond to alarms and take ... The **Operations Service Center Facilities Support Engineer I...value-added process improvement. + Awareness of when to send customer communication based on impact on the customer… more
- CACI International (Springfield, VA)
- …IT support to federal and contractor staff, requiring the highest level of customer service and technical proficiency. You will be responsible for ... assisting in delivering professional, high-quality service directly to the customer , providing for...level agreements. **Responsibilities:** + Assist the team providing on-site technical support for hardware (laptops, printers, tablets,… more
- Vontier (Richmond, VA)
- …of client issues and technical problems by coordinating with the technical support team, tracking progress, and ensuring timely resolution. **SLA ... WHAT YOU WILL DO (Job Responsibilities)** As a Territory Service Manager in our organization, your primary role is...to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave,… more