- Sigmatech, Inc. (Arlington, VA)
- … customer organization to deliver results; strong networking, interpersonal, and customer service skills are key. EEO employer Keyword: Congressional, ... capabilities. + Collaborate with external systems engineering organizations. + Provide technical and acquisition support to communicate critical information,… more
- Serco (Herndon, VA)
- …as product owner for evolving support tools and platforms. + Champion Serco's customer service standards and quality policies. + Ensure SLAs are met to ... and **Deployment Services** teams. This role is accountable for operational performance, customer service quality, and compliance with corporate standards within… more
- CMTA, Inc (Fairfax, VA)
- …efficiency, and extending the life of HVAC systems. **Responsibilities:** + Providing technical support with excellent customer relation skills + ... CMTA is looking for a skilled Commercial HVAC Controls Service Professional with 10+ years of commercial HVAC controls...paperwork on each job and maintaining files + Providing technical support to customers and engineering staff… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …as necessary, and tracks and follows up on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily ... customer onboarding and offboarding. + Provide account management support . + Provide 24/7 Tier 1 support ...degree upon approval. **Other Job Specific Skills** + Excellent customer service skills + Uses a knowledge… more
- William C Brown Inc (Springfield, VA)
- …VA. Job Description: The Tier 2 Desktop Support Technician provides Deskside IT Service support to the UDS End User Devices deployed at NCE. End user ... Desktop Support ) to join our team to support our intelligence customer activities in Springfield,...will fulfil Installation, Move, Add, Change, and Disposal (IMACD) service requests, and support the completion of… more
- Benco Dental (Richmond, VA)
- …repair experience? No problem! Other relevant experience includes: + Mechanical or Technical experience/education + Electrical, Customer service , Military, ... is a vital part of our company providing hands-on support to our customers. Service Technicians are...Technicians are independent team players who want to be customer focused. As the Service Technician, you… more
- Evertz Microsystems Limited (Manassas, VA)
- …perception of Evertz. This position is a challenging yet rewarding mix that combines technical know-how and customer service skills. You will be part ... data collection and reporting of issues + Maintain a communication link between customer service and other departments by partnering to resolve customer… more
- ManTech (Mclean, VA)
- **MANTECH** seeks a motivated, career- and customer -oriented **Dedicated Support Technician** to join our dedicated support team in **McLean, VA** . In this ... integral part in helping users resolve a range of technical challenges. You will ensure reliable IT service...and peripheral devices. **Preferred Qualifications:** + Experience in a technical help desk support role. + Familiarity… more
- ManTech (Mclean, VA)
- MANTECH seeks a motivated, career- and customer -oriented **Dedicated Support Technician** to join our dedicated support team in **McLean, VA** . In this ... integral part in helping users resolve a range of technical challenges. You will ensure reliable IT service...and peripheral devices **Preferred Qualifications:** + Experience in a technical help desk support role + Familiarity… more
- Chenega Corporation (Fort Belvoir, VA)
- …System Services. Duties and Responsibilities: + Receive customer trouble tickets and service requests for desktop support . + Respond to service requests, ... Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA...the ticketing system, and acknowledge the request to the customer . + Manage ticketing system, by ensuring that tickets… more