- SHI (Richmond, VA)
- …the Azure services practice. This position requires a combination of deep technical expertise, strategic leadership, and customer -facing consulting skills. Role ... on Azure professional services engagements, responsible for overall solution design, technical integrity, and successful delivery Translate customer requirements… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …This role involves managing a dynamic team that delivers round-the-clock technical support services, including trouble ticket management, COMSEC integrity ... , receiving and logging trouble calls from customers, DoD service desk. Coordinate with Tier-III support as...reports to identify areas for improvement and ensure high-quality customer service . + Ensure all operations and… more
- NANA Regional Corporation (Fort Belvoir, VA)
- …effective program management support to the Program Analysis Cell (PAC), Customer Support Cell (CSC), Financial Management Cell (FMC), Surveillance Team ... manager lead and provide data analytical and knowledge management support to a large group of technical ,...issues register. + Liaise with staff across DoDIAC PMO service cells to ensure project standards are implemented consistently… more
- NANA Regional Corporation (Fredericksburg, VA)
- …processes and procedures. + Assist other NDCAC personnel with problems or issues. + Support customer requests based on Service Level Agreement's. + Perform ... collection and analysis of communications records. + Must possess skills and understanding to support customer requests based on Service Level Agreement's. +… more
- Leidos (Alexandria, VA)
- …senior managers to handle service requests, inquiries, and problems. + Support customer requirements in a 24/7/365 mission environment via after-hours ... diverse and talented people who are dedicated to our customer 's success. We empower our teams, contribute to our...the DOD. This role requires an individual that is technical in VMware administration, providing senior-level support … more
- Amazon (Arlington, VA)
- …will develop and deliver proof-of- concept projects, technical workshops, and support implementation projects in order to migrate customer environments to ... Architecture teams to help ensure the success of project consulting engagements with customer . 3.Work directly with customers' technical resources to devise and… more
- General Dynamics Information Technology (Falls Church, VA)
- …responds to management direction, and solicits feedback to improve. + Must have customer service experience as this position will require candidate to engage ... Support (GECOS) program in Falls Church, VA. This is an IT Service Management contract in support of the operation, modernization, expansion, and further… more
- Amazon (Arlington, VA)
- …Analytics AWS solutions tailored to customer needs - Providing technical guidance and troubleshooting support throughout project delivery - Collaborating ... effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
- Amazon (Herndon, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... customers including public sector. We work backwards from our customer 's most complex and business critical problems to build...in class GTM concepts, solutions, and initiatives. Develop and support an AWS internal community of technical … more
- QinetiQ (Chantilly, VA)
- …provide notifications to customer and stakeholders, troubleshoot, support Root Cause Analysis (RCA), coordinate/implement technical solution ... to assigned systems + Provide design or design oversight, develop technical documentation, support engineering review boards and ensure configuration… more