- Capital One (Mclean, VA)
- …digital products. + A proven track record of investing in products to reduce customer support efforts. + Experience in managing a product with a significant ... with tools such as JIRA and ServiceNow used as customer support case trackers. + Experience with...the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's… more
- Highmark Health (Richmond, VA)
- …standards are consistently met. Responsibilities include: provides supervisor direction, scheduling and support for customer service representatives on both ... and oversight for all enrollment, premium billing, claims and/or customer service telephone and written correspondence inquiries...day and overnight work schedules, provides technical support an coaching/mentoring of direct reports,… more
- CGI Technologies and Solutions, Inc. (Alexandria, VA)
- …to elevate the team's expertise in commerce and headless architecture. * Provide on-going technical support to business as well as a team of commerce engineers, ... you will help the technology team drive business growth and enhance customer experience by working directly with clients. Leveraging your expertise, you will… more
- Serco (Hampton, VA)
- …Shakedown Availability Analyst (PSAA), you will be on a dynamic team providing technical and programmatic support to the VIRGINIA Class Submarine Program Office ... all major milestones are met during the PSA. + Support the 450P team in managing the technical...leading a project and interfacing with an end item customer . + Knowledge/ technical expertise with submarine new… more
- Amazon (Arlington, VA)
- …specialized KGS contracts after deal closure, onboard customers, provide account and technical support , orchestrate and fulfill service orders. Export ... obtain customer alignment. The service deliver leader will validate customer requirements, validate technical use cases, conduct service plan pricing… more
- Amazon (Arlington, VA)
- …and secure AWS solutions tailored to customer needs - Providing technical guidance and troubleshooting support throughout project delivery - Collaborating ... effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
- Fujifilm (Richmond, VA)
- …and software products. This position requires interaction with development, marketing, sales, technical support , field service , the end user, outside ... vendors and all other service and administrative groups within Fujifilm involved in the...technical resource + Deliver consistently high level of customer satisfaction + Adheres to the Company's quality and… more
- Parsons Corporation (Herndon, VA)
- …markets to align current capability sets with existing and emerging technologies and customer missions. + Coordinate with technical and mission SMEs to identify ... upcoming initiatives. + Demonstrate agile decision making and leadership, facilitating technical solutioning and strategy sessions across cyber service … more
- Amazon (Arlington, VA)
- …for the comprehensive product and marketing strategies that work backwards from the customer , considering learners at all skill levels and across all walks of life. ... You will envision new ways to solve customer problems, provide innovative learning experiences across modalities, and enable our customers to solve challenging… more
- Microsoft Corporation (Reston, VA)
- …the scale that few companies in the industry are required to support . Leveraging state-of-the-art technologies, you will be instrumental in delivering holistic ... which provides leadership, direction, and accountability for cloud design, service architecture, engineering infrastructure, and data platform development. You will… more
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