- Caterpillar, Inc. (VA)
- …: Manage and support assigned dealer territories, acting as the central technical liaison to ensure alignment with Caterpillar's service standards and ... a Mining Technical Representative at Caterpillar, you will provide **direct technical support to dealers** across key territories, including **Ohio Cat,… more
- SAIC (Quantico, VA)
- …and industry developments, trends, best practices, and principles of IT customer support . + Provides on-site and remote technical support to approved ... Combatant Commands Business Group of SAIC is seeking a ** Customer Support Analyst (Quantico, VA)** to ...and service desk resource teams, provides IT technical support by assigning or dispatching the… more
- Lumen (Richmond, VA)
- …SME to marketing teams and guide the strategy discussions, support customer engagement and conversations, respond to technical inquiries, and participate in ... and demonstrations. + Cross-Functional Collaboration: Work closely with product, IT, and customer service departments to support product strategy and… more
- Qualtrics (Reston, VA)
- …technical expertise to build programs that drive adoption and value for the customer . Technical Success Managers work in a post-sales capacity that directly ... customers' programs, and deepen relationships with the clients they support . As a Technical Success Manager, you...+ Establish and maintain multi-level stakeholder relationships to ensure customer health and support . + Serve as… more
- Lumen (Richmond, VA)
- …an SME to marketing teams and guide strategy discussions, support customer engagement and conversations, respond to technical inquiries, and participate in ... and demonstrations. + Cross-Functional Collaboration: Work closely with product, IT, and customer service departments to support product strategy and… more
- Amazon (Arlington, VA)
- …- Experience troubleshooting and debugging technical systems - 3+ years of customer service experience and 3+ years of Microsoft Office products and ... with SCI eligibility or above - 3+ years of technical support experience, or Bachelor's degree in...with electrical, mechanical, and controls systems and experience documenting technical customer issues Preferred Qualifications - Strong… more
- Coinbase (Richmond, VA)
- …our global customer base via self- service and automation, and optimizing customer support interactions to create an effortless experience. As a CX ... mission to provide the most trusted and value added customer support . Our team is dedicated to...technology roadmap. You will identify opportunities to elevate our self- service and automated support experiences in ways… more
- Southern States Cooperative, Inc (Leesburg, VA)
- Job Description Performs a variety of customer service and business office functions for a Southern States agronomy, farm supply, member co-op, and/or petroleum ... location. This multi-level role ranges from entry-level customer support and bookkeeping to senior-level ...relations skills. Requires experience in a retail sales, production, technical service , or warehouse environment. Previous Southern… more
- Amazon (Herndon, VA)
- Description We are looking for a Product Manager - Technical to own and deliver new products and features for the Aerospace industry. Amazon Web Services provides a ... (AES) builds and operates fully managed services and features that connect customer -owned edge hardware, such as spacecraft and satellite antennas, to the cloud.… more
- Fluor (Chantilly, VA)
- …punctuality * Work independently, or as part of a team, to provide world class customer service support * Promote swift detection and resolution of potential ... for supporting daily operations related to customer service , customer interaction, troubleshooting, logistics, and Help Desk support . This position… more