- Amazon (Herndon, VA)
- …Data, and more gain the best value and service from AWS? At AWS Enterprise Support we're looking for a Senior Technical Account Manager (TAM) to support ... role, but rather an opportunity to be the principal technical advisor and 'voice of the customer '...role is not directly hands on keyboard within the customer 's environment for troubleshooting customer support… more
- Siemens (Richmond, VA)
- …make a difference with the following duties: Customer & Business Development Support Serve as the primary technical expert for overhead distribution system ... and application support . Influence new product development by identifying customer needs, technical requirements, and emerging industry trends. Training and… more
- SHI (Richmond, VA)
- …ideas and information, and can adapt communication style to the audience. + Customer Service : Can identify customer needs, propose suitable solutions, ... SHI's Managed Services (Microsoft Azure) and acts as the customer 's primary point of contact for all non- support...SHI's Managed Services portfolio. The Sr. TAM maintains a technical understanding of the customer 's environment to… more
- Red Hat (Richmond, VA)
- …At the same time, you'll work closely with our engineering, R&D, product management, and technical support teams to debug, test, and resolve issues. As a PTAM, ... just "break-fix" solutions. Partners get industry-leading resources that enable their technical solutions and customer -facing services to run efficiently, so… more
- Amazon (Herndon, VA)
- …Emerging Technology (PEET) Periphery team is searching for a talented, detail-oriented Senior Technical Program Manager (TPM) to support AWS activities in US ADC ... management solutions. A Senior TPM will work to solve service -centric technical and business problems, devise program...decisions, the ability to deliver significant impact to the customer experience and the business, and the support… more
- Amazon (Arlington, VA)
- …and sizes gain the best value and service from AWS? At AWS Enterprise Support we're looking for a Sr. Technical Account Manager (TAM) to support ... role, but rather an opportunity to be the principal technical advisor and 'voice of the customer '...and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management. You will provide advocacy and… more
- Amazon (Arlington, VA)
- …and sizes gain the best value and service from AWS? AWS Enterprise Support , Technical Account Managers (TAM) support our customers' creative and ... upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS...role, but rather an opportunity to be the principal technical advisor and 'voice of the customer '… more
- Amazon (Herndon, VA)
- …manage, and report a portfolio of technical projects spanning multiple AWS service teams and dependent customer facing project. About the team Our team ... ready to step into a role that balances global customer facing engagements with internal service owner...and own compelling data driven narratives designed to lead technical service builder teams to understand and… more
- Sallie Mae (Sterling, VA)
- …product lifecycle-from ideation through launch and iteration-translating business goals and customer needs into well-defined product roadmaps and technical ... 5+ years of experience in product management, program management, or related technical roles, preferably in fintech, SaaS, or customer -facing digital platforms.… more
- Lumen (Richmond, VA)
- …SME to marketing teams and guide the strategy discussions, support customer engagement and conversations, respond to technical inquiries, and participate in ... and demonstrations. + Cross-Functional Collaboration: Work closely with product, IT, and customer service departments to support product strategy and… more