- Serco (Crystal City, VA)
- …all military disciplines (eg, aviation, ground combat, command and control, combat service support , intelligence, and opposing forces) to determine changes in ... matter expert" within the FCAT Directorate. Reads through highly technical full spectrum reporting and doctrinal materials to distill...support up to 5 days per week to support the needs of the customer . Exact… more
- Capital One (Richmond, VA)
- …and implement process improvements and report trending customer issues. + You may support other customer service advocates, who will reach out for help ... are tasked with providing the best of the best customer service . This is your opportunity to...the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's… more
- ServiceNow, Inc. (Vienna, VA)
- …IL4, IL5 DoD or C2E clouds is highly desired . Deep understanding of customer technical pain points in adopting cloud technologies, and experience working ... through networking, solutioning, integration and other hurdles to increase customer value . Understand business and technical problems addressed by the products… more
- GovCIO (Richmond, VA)
- …GovCIO is currently hiring for a **Google Cloud Associate (GCP Cloud SME)** to support our customer , USPS and their CIO Architecture, Strategy & Innovation ... assist Vice President of Information Technology (IT) design, develop, maintain, support , and translate corporate business vision and strategy along with stakeholder… more
- Amazon (Arlington, VA)
- …and public-speaking events such as AWS Summit, AWS re:Invent, etc. - Develop and support an AWS internal community of technical subject matter experts worldwide. ... expert-level knowledge to solve. SSAs craft scalable, flexible, and resilient technical architectures that address those challenges. This might involve guiding… more
- M. C. Dean (Chantilly, VA)
- … Specialist will demonstrate the following capabilities: + Manage physical security system support to meet service level agreements + Analyze physical security ... and analyze all interoperability and constructability scenarios + Delegating tasks and providing support to level I and II Electronics Technical Specialists +… more
- CACI International (Sterling, VA)
- …solutions. **Responsibilities:** + Oversee the CAN/LAN engineering team providing advanced technical support for complex CAN/LAN network issues while aligning ... high availability, scalability, and performance. + Provide Tier 3 technical support for CAN/LAN infrastructure, including troubleshooting, configuration,… more
- Huntington Ingalls Industries (Reston, VA)
- …reverse engineering, software and hardware development uniquely enable us to support sensitive missions for the US military and federal agency partners. ... 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is… more
- Old Dominion University (Norfolk, VA)
- …and staff with IT-related issues. This role requires a strong focus on customer service , technical troubleshooting, and clear communication. The ideal ... Type of Recruitment Knowledge, skills and abilities * Strong understanding of effective customer service practices, with the ability to identify user needs and… more
- CACI International (Sterling, VA)
- …metrics gathering process for the program, and using the metrics to ensure service delivery meets customer performance requirements ( Service Level Agreements ... As a member of the ITI2.1 Team, you will support the men and women charged with safeguarding the...engaged and motivated PMO + Operations management skills + Customer /Cross functional Stakeholders Management Skills and a Service… more