- BWX Technologies, Inc. (Lynchburg, VA)
- …skills with strong attention to detail. + Ability to work in a customer service -oriented team environment within a matrixed organization. + Ability to ... + Reviews customer solicitations and provides recommendations for supply chain support to BWXT's proposal team. + Ensures, after subcontract award, the receipt,… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... business objectives. You'll be a key leader in driving customer success through their cloud journey, providing technical...parallel with a keen ability to scale 2. Providing technical guidance and troubleshooting support throughout project… more
- IQVIA (Norfolk, VA)
- …to manage continuous process improvements, issue escalation, workload projections, and provide technical expertise. + Lead direct negotiations with customer , eg, ... leads, project managers and all other stake holders. + Independently manage DM service delivery with comprehensive DM process and technical expertise in… more
- ASM Research, An Accenture Federal Services Company (Reston, VA)
- An Incident Response Lead provides exceptional, personalized customer service , ensuring that clients receive an elevated, premium support experience. This ... + Strong customer focus + Exceptional problem-solving, analytical, and customer service skills **Compensation Ranges** Compensation ranges for ASM Research… more
- CACI International (Hampton, VA)
- …looking for a Cybersecurity Liaison Officer (LNO) to support our DoD customer to implement an enterprise IT service delivery model that provides consistent, ... to enable mission success and improve end user experience across the customer environment. On this program, CACI will deliver enhanced capabilities and services… more
- ServiceNow, Inc. (Vienna, VA)
- …our purpose to make the world work better for everyone. **The Team** The Customer Outcomes team at ServiceNow works with customers to help them achieve their ... business outcomes by providing Customer Success services. The team's purpose is to accelerate...role, responsible for helping our customers establish a strong technical foundation in the ServiceNow Platform and design solutions… more
- Amazon (Arlington, VA)
- …and secure AWS solutions tailored to customer needs 2. Providing technical guidance and troubleshooting support throughout project delivery 3. Collaborating ... effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
- National Power, LLC (Leesburg, VA)
- …-focused support to enhance customer relationships and resolve concerns + Support planning and quoting of complex service projects + Assist Service ... + Execute Quality Control programs within assigned geographic territory, working with Technical Service Manager to implement QC procedures and ensure proper… more
- CACI International (Springfield, VA)
- …- Support in times of high call volume, first-level technical support in a 24x7 world-class service center, responding to inbound incidents and ... complex or critical issues to Tier 2 or appropriate technical teams. More About the Role: - Ensure that...24x7 ground segments across multiple locations providing enterprise-level maintenance support , with high customer visibility into all… more
- Capital One (Mclean, VA)
- …used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please ... technical decisions and how they impact the ultimately customer experience your team will deliver always looking to...inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital… more