- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying… more
- CACI International (Reston, VA)
- …+ Automate tasks to improve system and administration efficiencies. + Provide technical support for development activities and project team needs. + ... technical experience in system design, development, and production support of large applications/systems. + Windows and Linux server...in a team environment with a strong focus on customer service and solution ownership. + Ability… more
- Amazon (Arlington, VA)
- …cloud solutions. You'll be a key player in the pre-sales process, providing technical expertise and guidance throughout the customer 's cloud journey. In this ... guidance on industry trends, emerging technologies, and innovative solutions to address customer challenges. As a technical SME, you will share knowledge… more
- Sciolex Corporation (Chantilly, VA)
- …the complete end-to-end life cycle of the customer 's Ground Enterprise. + Provide technical and engineering support to the Government customer to manage ... epitome of excellence. Our core services include systems engineering technical advice, technical support , and...interchanges; identify and resolve issues; and provide engineering and technical advice to the customer to achieve… more
- NANA Regional Corporation (Fredericksburg, VA)
- …experience specific to social media research involving criminal investigations. + Excellent customer service centric attitude along with demonstrated oral and ... Analyst to join our team supporting the Electronic Surveillance Service Delivery and Service Level Agreement (SLA)...with Engineering, Security, and Systems Administration teams to incorporate customer feedback and address key support and… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- …Work effectively with other IT teams on projects and system upgrades. * Customer Support : Provide effective support to users, managing requests ... Strong analytical and troubleshooting skills to identify and resolve technical issues. * Communication: Ability to communicate clearly with...other IT teams on projects and system upgrades. * Customer Support : Provide effective support … more
- Coinbase (Richmond, VA)
- …100 million customers. * Communicate the vision and progress for customer support experiences across the company to technical and non- technical leaders ... contacts. You'll lead a distributed team of product managers, technical program managers, and designers across North America and...and inspect customer user journeys through our self- service and automated support experiences to size… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …This role involves managing a dynamic team that delivers round-the-clock technical support services, including trouble ticket management, COMSEC integrity ... , receiving and logging trouble calls from customers, DoD service desk. Coordinate with Tier-III support as...reports to identify areas for improvement and ensure high-quality customer service . + Ensure all operations and… more
- Serco (Hampton, VA)
- …Shakedown Availability Analyst (PSAA), you will be on a dynamic team providing technical and programmatic support to the VIRGINIA Class Submarine Program Office ... all major milestones are met during the PSA. + Support the 450P team in managing the technical...leading a project and interfacing with an end item customer . + Knowledge/ technical expertise with submarine new… more