- General Dynamics Information Technology (Herndon, VA)
- …to engage prospective customers and position GDIT to win + Collaborate with GDIT technical service areas and lines of business to identify and bring the ... for proposals + Coach and advise more junior solution architecture and proposal support resources + Ensure integration of technical solution with all sections… more
- Oracle (Richmond, VA)
- …analysis. + Mentor and develop the next generation of network engineers, providing technical leadership, guidance, and support across the organization. + Act as ... environment (Oracle Cloud Infrastructure-OCI). Primarily focused on the development and support of network fabric (Backbone and Edge) and systems, leveraging a… more
- Oracle (Richmond, VA)
- …and RCA methodology** . + Partner with **Engineering, SRE, Product, and Customer Support ** to eliminate recurring issues and strengthen prevention mechanisms. ... Technical Program Management - Root Cause Analysis & Service Excellence (Oracle Analytics)** **Turn incidents into insight-and insight into reliability.**… more
- KMS Solutions, LLC (Norfolk, VA)
- …systems. + Support engineering teams in updating PMS documentation based on in- service reliability and maintenance data. + Provide technical input for the ... development and modification of Integrated Logistics Support (ILS) products, including technical manuals, maintenance plans, and provisioning documentation. +… more
- CACI International (VA)
- …(PA) and reporting with agile methodology experience to support our DoD customer to implement an enterprise IT service delivery model that provides ... issues + Collaborate with Developers, Program Managers, Testers, and Production Support Engineers to implement innovative technical solutions via iterative… more
- Oracle (Richmond, VA)
- …everyone feels empowered and set up for success. **Job Description** The Advanced Customer Support team of Oracle NetSuite Professional Services is seeking a ... model for our growing installed base of valued Customers. Specifically, the Advanced Customer Support (ACS) offering has been created to provide an umbrella… more
- Sprinklr (VA)
- Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at ... scale - across every customer touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through… more
- Oracle (Richmond, VA)
- …and virtualized infrastructure. At every level, our engineers have a significant technical and business impact designing and building innovative new systems to power ... our customer 's business critical applications. This role offers huge upside...are solving complex problems in distributed systems, networking, multi-tenant Infrastructure-as-a- Service (IaaS), and Software Defined Networking (SDN) operating at… more
- Amazon (Arlington, VA)
- …and models built on AWS tailored to customer needs - Providing technical guidance and implementation support throughout project delivery, with a focus on ... effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
- M. C. Dean (Richmond, VA)
- …supervisor; + Pursue and maintain industry certifications, as well as grow technical and customer service skills with active support from MC Dean + Read ... Pursue and maintain industry certifications, as well as grow technical and customer service skills with active support from MC Dean + Ensure compliance… more