- QinetiQ (Chantilly, VA)
- …provide notifications to customer and stakeholders, troubleshoot, support Root Cause Analysis (RCA), coordinate/implement technical solution ... to assigned systems + Provide design or design oversight, develop technical documentation, support engineering review boards and ensure configuration… more
- System One (Mclean, VA)
- …providing superior customer service . Outstanding customer service encompasses everything from performing the technical , creative and operational ... sure you are using the latest version of your browser. **Diversity Inclusion & Customer Service Statement** TeamPeople, a division of System One, is an… more
- CoreSite (Reston, VA)
- …(SLA) and data is uploaded to the OSS accordingly. + Provide day-to-day exceptional customer service and support . + On-call availability may be required ... to fertility, pregnancy, menopause, adoption and surrogacy + Employee Assistance Program: 24x7 service to support family, work, money, health, legal and life… more
- SHI (Richmond, VA)
- …at an advanced level. This role involves providing technical escalation support , delivering exceptional customer service , and analyzing, identifying, and ... junior staff, document work for a global knowledge base, and provide expert-level technical support services, all while staying updated on industry trends and… more
- Broadcom (Reston, VA)
- …scaling a focused portfolio of solutions architecture, consulting services, and lifecycle support delivery materials for our regional technical field teams and ... lifecycle support roadmap for offerings and programs to accelerate customer consumption, adoption, and value realization + Continuously measure and improve… more
- Capital One (Richmond, VA)
- …+ Builds and manages key processes including product fit and tech fit discoveries, customer technical win, customer FAQs, customer objections, ... through technical solutioning. + Develops and maintains technical support procedures and policies. + Builds...workflow, logical processes, hardware and operating system environment to support customer needs. + Works with business… more
- Sciolex Corporation (Chantilly, VA)
- …that involve multiple interfaces and support data repositories + Strong customer service skills, teaming skills, and the ability to collaborate within ... epitome of excellence. Our core services include systems engineering technical advice, technical support , and...architectures + May be required to provide cloud agnostic technical guidance in the formulation of customer … more
- Guidehouse (Mclean, VA)
- …virtual sessions, including scheduling and prerequisite tracking. + Provide technical support and customer service for training participants. **Training ... Develop course materials, handouts, instructor guides, and visual aids. + Support distance learning through online courses, mobile learning, webcasts, podcasts, and… more
- Sciolex Corporation (Chantilly, VA)
- …Engineering and Technical Assistance (SETA) USCYBERCOM Outreach Representative. The customer organization we support provides the outreach representing the ... epitome of excellence. Our core services include systems engineering technical advice, technical support , and...utility of National Systems Data and Overhead Collection in support of the customer . Qualifications & Physical… more
- Amazon (Arlington, VA)
- ….NET applications on AWS tailored to customer needs 2. Providing technical guidance and troubleshooting support throughout project delivery 3. Collaborating ... effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more