- Qualtrics (Reston, VA)
- …technical expertise to build programs that drive adoption and value for the customer . Technical Success Managers work in a post-sales capacity that directly ... customers' programs, and deepen relationships with the clients they support . As a Technical Success Manager, you...+ Establish and maintain multi-level stakeholder relationships to ensure customer health and support . + Serve as… more
- CACI International (VA)
- Technical Writer Job Category: Service Contract...* * * **The Opportunity:** CACI is seeking a Technical Writer in support of the Enterprise ... of the Air Force. The EITaaS program supports our customer to provide a common set of required EIT...an in-house, base-centric delivery model to an advanced enterprise service delivery model. This position will directly support… more
- Amazon (Arlington, VA)
- …- Experience troubleshooting and debugging technical systems - 3+ years of customer service experience and 3+ years of Microsoft Office products and ... with SCI eligibility or above - 3+ years of technical support experience, or Bachelor's degree in...with electrical, mechanical, and controls systems and experience documenting technical customer issues Preferred Qualifications - Strong… more
- Coinbase (Richmond, VA)
- …our global customer base via self- service and automation, and optimizing customer support interactions to create an effortless experience. As a CX ... mission to provide the most trusted and value added customer support . Our team is dedicated to...technology roadmap. You will identify opportunities to elevate our self- service and automated support experiences in ways… more
- THOR Solutions, LLC (Virginia Beach, VA)
- …multidisciplinary engineering, project and program management, business and financial management, technical support , integrated logistics support , training ... will have demonstrated success in rapidly identifying highly-qualified personnel for technical and professional support positions in the defense industry,… more
- Amazon (Herndon, VA)
- Description We are looking for a Product Manager - Technical to own and deliver new products and features for the Aerospace industry. Amazon Web Services provides a ... (AES) builds and operates fully managed services and features that connect customer -owned edge hardware, such as spacecraft and satellite antennas, to the cloud.… more
- Amazon (Herndon, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... leadership to define product and tech roadmap. * Solve customer projects by applying technical and problem-solving...team interacts with leading companies and believes that world-class support is critical to customer success. AWS… more
- SAIC (Quantico, VA)
- …and industry developments, trends, best practices, and principles of IT customer support . + Provides on-site and remote technical support to approved ... Combatant Commands Business Group of SAIC is seeking a ** Customer Support Analyst (Quantico, VA)** to ...and service desk resource teams, provides IT technical support by assigning or dispatching the… more
- Amazon (Arlington, VA)
- …to drive the development and enhancement of operational and analytical tools used by our Customer Support teams. In this pivotal role, you will own the tools and ... Key job responsibilities * Own the roadmap for GREF Customer Support tools and analytics, establishing a...development teams and navigating matrix organizations Strong operational and/or customer service background at scale - Demonstrated… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... will lead the deployment and sustainment of gateways in support of government customers using Kuiper. 10037 Key job...and recover from challenges, and ensure your programs meet customer cost, technical and schedule goals. You… more