- CoreSite (Reston, VA)
- …-impacting outages. + Navigate and utilize a CMMS system. + Provide day-to-day exceptional customer service and support . + Maintain and complete regular ... cross connect installations, cabling infrastructure management, advanced remote hands support , and customer cage and cabinet build...through resolution. + Perform and complete work orders and customer service tickets in a timely manner… more
- Nightwing (Sterling, VA)
- …advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our ... space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software… more
- SAIC (Herndon, VA)
- …that involve multiple interfaces and support data repositories + Strong customer service skills, teaming skills, and the ability to collaborate within ... changes to future architectures + May be required to provide cloud agnostic technical guidance in the formulation of customer multi-cloud work statements… more
- Amazon (Arlington, VA)
- …by people who are passionate about cloud computing, and believe that world class service is critical to customer success. You'll become an expert at platform ... as Bedrock, SageMaker, and Rekognition, to air-gapped regions and support government customers operating in those regions. You'll be...technical issues and work diligently to improve the customer experience. The ideal candidate will - Be great… more
- Huntington Ingalls Industries (Virginia Beach, VA)
- …facility at JEB Little Creek. Act as primary liaison between HII project managers/ customer service and the MK18 customers. Diligently documenting case notes and ... maintains, repairs and modifies equipment. Performs a variety of maintenance and technical support on products such as equipment, integrated systems and… more
- Truist (Richmond, VA)
- …to ensure customer satisfaction by delivering excellence in products and service 16. Ability to work and communicate with peers, vendors, internal staff, ... platform capabilities that enable engineering velocity, operational resilience, and developer self- service across the enterprise. This is not a traditional product… more
- Amazon (Arlington, VA)
- …our largest Global Systems Integrator (GSI) to lead their Amazon Connect, contact center and customer support practices and service delivery on AWS. As a ... to the growth of partner practice revenue in the customer experience/ customer service pursuits. The...a detailed understanding of leveraging cloud technologies to drive customer support innovations with AWS services such… more
- Capital One (Mclean, VA)
- …used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please ... testing (UAT) to ensure high-quality and defect-free solutions. + Document technical designs, development processes, and support procedures. + Effectively… more
- CoreSite (Reston, VA)
- …event + Assist in monitoring CCTV, alarm and access/control systems. + Provide day-to-day customer support . + Perform other duties as specified in the Standard ... to fertility, pregnancy, menopause, adoption and surrogacy + Employee Assistance Program: 24x7 service to support family, work, money, health, legal and life… more
- Robert Half Technology (Richmond, VA)
- …top-tier IT support to executive staff and end-users, ensuring optimal customer satisfaction. * Diagnose and resolve complex technical issues related to ... experience in a Level 3 Help Desk or equivalent technical support role. * Advanced proficiency with...desk tickets effectively and maintain detailed records. * Exceptional customer service and communication skills, with a… more