- Capital One (Richmond, VA)
- …and implement process improvements and report trending customer issues. + You may support other customer service advocates, who will reach out for help ... are tasked with providing the best of the best customer service . This is your opportunity to...the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's… more
- Capital One (Richmond, VA)
- …and implement process improvements and report trending customer issues. + You may support other customer service advocates, who will reach out for help ... are tasked with providing the best of the best customer service . This is your opportunity to...the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's… more
- Amazon (Arlington, VA)
- …with two or more of the following: BSS/OSS systems, network operational intelligence, customer service capabilities, 5G network architecture or data analytics - ... effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
- Nightwing (Sterling, VA)
- …ideal candidate will possess strong written and oral communication skills, in-depth technical aptitude, exemplary customer service skills, time management ... alternate ISSM/ISSO experience + Self-starter with the ability to work independently, customer service orientated + In-depth knowledge of NIST special… more
- Oracle (Richmond, VA)
- …Realms have unique challenges which require unique solutions to provide a seamless customer interaction between commercial and other realms. This is where our team ... Intelligence (GDI) division. **Responsibilities** **Responsibilities** Our Senior engineers are technical leaders in our organization. They work independently and… more
- CACI International (Sterling, VA)
- …You will interact with product development teams, network services, cybersecurity, and customer service teams to coordinate operations and maintenance of ... technical upgrades + Monitor Tier 2 and 3 support ticket queues to promote rapid response by all...logs, & capture user reports + Responsible for operations support metrics and Portfolio service desk ticket… more
- CACI International (Sterling, VA)
- …metrics gathering process for the program, and using the metrics to ensure service delivery meets customer performance requirements ( Service Level Agreements ... As a member of the ITI2.1 Team, you will support the men and women charged with safeguarding the...engaged and motivated PMO + Operations management skills + Customer /Cross functional Stakeholders Management Skills and a Service… more
- Allied Universal (Reston, VA)
- …goals through direct pre-sales support providing high quality, innovative, cost-effective technical solutions that meet or exceed our customer 's needs in a ... and resource assignments for a small team + Develop technical solutions that map customer business requirements...systems, device, and equipment pricing during estimating process + Support Sales Team by participating in technical … more
- Amazon (Arlington, VA)
- …- Experience troubleshooting and debugging technical systems - 3+ years of customer service experience - 3+ years of Microsoft Office products and ... service levels. If you are passionate about the customer experience; you think and act globally; and you...- Experience in relevant work - 3+ years of technical support experience, or Bachelor's degree in… more
- Lumen (Richmond, VA)
- …use cases, high-performance workloads or data-driven architectures + Ability to map customer challenges to technical solutions and clearly articulate the ... for the NeoCloud segment, you'll work in partnership with our Sales & Customer Success Teams to identify and develop opportunities / solutions to drive customers'… more