- Air National Guard Units (Moffett Field, CA)
- …Your qualifications will be evaluated on the following competencies: Attention to Detail Customer Service HR Technology Usage Information Management IAW AF ... application status when reviewed. Responsibilities THIS IS A T32 EXCEPTED SERVICE , INDEFINITE POSITION Selectee may be non-competitively converted to permanent… more
- Hendrick Automotive Company (Pleasanton, CA)
- …3 years o 3-5 years o 5+ years Education/Experience: Previous sales and/or customer service experience desired. Advanced technology skills. Certificates and ... for customers when requested + Demonstrate vehicle features and technology features to customer + Educate ...features + Conducts test drives + Conducts facility tours ( service , parts) + Conduct training classes for current customers… more
- Amazon (Santa Clara, CA)
- Description The mission of the Customer Engagement Technology (CET) team within Customer Service is to create Earth's best customer service ... technology , we strive to predict and resolve customer issues through self- service and automation solutions....efficiency of our automation systems, delivering seamless and personalized customer service experiences on a global scale.… more
- PNC (Sunnyvale, CA)
- …Skills** Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service , Identifying Opportunities, Leveraging Technology , Proactive ... base through a variety of proactive sales and service activities. Manages the customer experience by...customers on options for managing financial transactions by leveraging technology , tools and resources. + Applies product and procedural… more
- PNC (Temecula, CA)
- …Skills** Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service , Identifying Opportunities, Leveraging Technology , Proactive ... and create loyalty while increasing share of wallet. From a variety of customer interactions, participates in proactive sales and service activities and… more
- PNC (Jackson, CA)
- …Banking, Branch Banking, Client Loyalty, Customer Experience (CX), Customer Service , Identifying Opportunities, Leveraging Technology , Proactive ... will be based in Jackson, CA. **Job Description** + Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty… more
- Amazon (Santa Clara, CA)
- …(GenAI), Machine Learning (ML), Ontology, and Natural Language Processing (NLP) to enhance customer service associate and customer experiences. As an Applied ... definition and implementation of customer -focused, AI-driven innovation in Amazon Customer Service globally, leveraging GenAI, ML, and/or NLP to transform… more
- Amazon (Santa Clara, CA)
- …definition and implementation of customer -focused, AI-driven innovation in Amazon Customer Service globally, leveraging GenAI, ML, and/or NLP to transform ... complex business requirements and customer needs into innovative technology solutions. Your...A typical day for an Applied Scientist in the Customer Service science team involves a combination… more
- Amazon (Santa Clara, CA)
- …Science, Machine Learning (ML), Ontology, and Natural Language Processing (NLP) to enhance customer service associate and customer experiences. As a Senior ... definition and implementation of customer -focused, AI-driven innovation in Amazon Customer Service globally, leveraging Data Science, Agentic AI, GenAI, ML,… more
- Amazon (Santa Clara, CA)
- …making API calls, confirming outcomes, and exploring alternatives across hundreds of customer service intents, while adapting to changing policies. - Lifelong ... Description The Customer Engagement Technology (CET) team leads...development of LLM-based chatbots and conversational AI systems for customer service applications. - Design and implement… more
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