- ServiceNow, Inc. (San Diego, CA)
- …today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500(R). Our ... to make the world work better for everyone. As the Senior Manager, Digital Customer Lifecycle & Adoption, you will lead the strategy and execution of digital… more
- Amazon (Mountain View, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... performance monitoring - - SLO/SLI definition and monitoring - Provide feedback to AWS service teams on customer needs and technical requirements - Document and… more
- Astrix Technology (Petaluma, CA)
- …You would be responsible for collaborating with departmental managers, supervisors, and customer service teams to align planning activities with efficient ... QC, QA, packaging, and shipping. + Schedule shipments and coordinate with customer service and production teams. + Liaise with QA to ensure batch releases… more
- Astrix Technology (Irvine, CA)
- …post-market and manufacturing product performance through evaluation and trending of customer complaints, service calls, and manufacturing rejections. + Ensure ... **Job Duties:** + Review and investigate assigned technical and clinical customer complaints. + Perform technical investigations and document results per established… more
- Walmart (Sunnyvale, CA)
- …Summary ** **What you'll do ** Are you passionate about applying cutting-edge GenAI technology to revolutionize customer service ? Do you dream of playing ... Services Technology ** The Customer Engagement Services Technology team builds best-in-class customer service experiences for hundreds of millions of… more
- Abbott (Alameda, CA)
- …partners with globally distributed, cross-functional teams to design scalable, service -oriented solutions that enhance customer satisfaction, streamline ... functions. + Seeks ways to drive adoption of new technology and reuse existing technology for enabling...process framework. + Identify opportunities for process improvement across customer touch points, service delivery, and operational… more
- Coinbase (Sacramento, CA)
- …our highest value customers. * Minimum of 1 year of relevant experience in a customer service or support role in a fast paced environment including working with ... who believes in the power of crypto and blockchain technology to update the financial system. We want someone...alignment. Attendance is expected and fully supported. As a Customer Success Agent,* *you will serve as a primary… more
- Intuit (San Diego, CA)
- …delivering an awesome service experience for our Consumer Platform customers where customer success experiences are at the heart of how we win and deliver ... + Minimum of 7 years of experience primarily in service delivery, customer success or account management...experimentation and partner with our Thrive continuous improvement and technology teams to remove friction and position our experts… more
- SAP (Palo Alto, CA)
- …**SAP Customer Experience (CX)** - Knowledge of e-commerce, sales, customer service , and marketing processes. **SAP Business Transformation Management ... or future visa sponsorship for this role at this time.** The SAP Academy for Customer Success is a global development program designed for talent who are early in… more
- Southern California Institute of Technology (Anaheim, CA)
- …Establish, meet and maintain all performance goals and expectations to meet the customer service , enrollment and reporting goals and expectations of the ... experience in admissions at a higher education institution or other customer services/sales related experiences. + Exhibits professionalism, strong work ethics,… more