- Highmark Health (Austin, TX)
- …US CITIZEN This position serves as a key liaison between Claims Operations, Customer Service , Regulatory Affairs, IT, Legal and other departments, proactively ... industry regulatory changes and assess their potential impact on Claims Operations, Customer Service and other operational areas processes and collaborate with… more
- Mass Markets (Killeen, TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... attention to detail, and a passion for delivering outstanding service to clients. This role involves providing expert tax...and turning the knowledge; you gain in training into customer wins. We provide all new employees with world-class… more
- Mass Markets (TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... role is critical in ensuring the highest level of service quality within our call center operations. The ideal...Net Promoter Score (NPS), Average Handling Time (AHT), and Customer Satisfaction Score (CSAT). + Knowledge of BPO processes… more
- Citigroup (Irving, TX)
- Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides ... world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our… more
- TEKsystems (Austin, TX)
- …growth through technology , strategy, design, execution and operations with a customer -first mindset for bold business leaders. We deliver cloud, data and ... customer experience solutions. Our partnerships with leading cloud, design...have proficiency in Microsoft Azure and either Amazon Web Service (AWS) or Google Cloud Platform (GCP) with a… more
- Rocket Software (Austin, TX)
- …Soft Skills:** + 7+ years of relevant technical experience + Excellent communication / customer service skills / confident telephone manner + Proactive and able ... technical support and/or leadership in the creation and delivery of technology solutions designed to support our Customers' Digital Transformation. Rocket Solutions… more
- Cengage Group (Houston, TX)
- …Cengage Group, you'll work within our product operating model to empower customer -facing product teams by owning the foundational platforms, data pipelines, and ... the various constraints of the business - constraints from marketing, sales, service , finance, legal, and privacy. **What You'll Do Here:** **Strategic Ownership &… more
- Valmont Industries, Inc. (Houston, TX)
- …the world every day, yet they might not realize the many ways. Our technology is helping feed the growing population, supplying the world with more reliable energy ... best practices, performing lean audits and kaizen events + Facilitate positive customer relations through the services of quality coated product and on-time delivery… more
- ServiceNow, Inc. (Addison, TX)
- …today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500(R). Our ... the world work better for everyone. We're not yesterday's IT department, we're Digital Technology . The world around us keeps changing and so do we. We're redefining… more
- Cardinal Health (Austin, TX)
- …to maximize the business value of the technologies and enhance the customer experience. This function creates strategies for the portfolio and innovative solutions ... in system stability and performance. + Provide technical guidance to managed service partners. + Participate in code and design planning/reviews to ensure industry… more