- American Airlines (San Antonio, TX)
- …items (eg, verify adherence to appropriate policies) + Refer customers to customer service agents when appropriate + Performing clearance and verification ... machines (eg, load paper, clean surfaces) + Troubleshooting kiosk technology issues to identify the source of issues or...uniforms as required by company policy + Provide quality customer service in a professional manner in… more
- ServiceNow, Inc. (Austin, TX)
- …etc.) with multiple systems + Develop required portal components + Prepare all customer -facing deliverables focused on the technology and responsible for quality ... today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500(R). Our… more
- Microsoft Corporation (Austin, TX)
- …+ Partner with other teams (eg, program managers, software engineers, product, customer service support teams), prioritize, unblock, and resolve critical ... Artificial Intelligence (AI), or related field AND 4+ years experience in technology industry, cloud, technical support, and/or customer experience engineering… more
- ServiceNow, Inc. (Addison, TX)
- …today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500(R). Our ... you get to do in this role:** The Associate Customer Success Manager (CSM) is the primary point of...residence and the closest ServiceNow office using a third-party service . **Equal Opportunity Employer** ServiceNow is an equal opportunity… more
- Coinbase (Austin, TX)
- …*What you'll be doing (ie. job duties):* * Lead a team of high performing customer service agents across multiple channels (eg. phone, messaging, email) * Manage ... who believes in the power of crypto and blockchain technology to update the financial system. We want someone...expected and fully supported. As a Supervisor for the Customer Success Team, you will lead a specialized team… more
- Xerox (Frisco, TX)
- …success in the following categories: + Comprehensive understanding of our company and customer service culture + Clear expectations in reference to call load, ... outstanding service to our clients. Manage call resolve issues in accordance with customer 's Service Level Agreement (SLA) in order to manage customer … more
- Sedgwick (Bedford, TX)
- …complete tasks in a timely manner. **Key Position Activities:** + Provide exceptional customer service at all times + De-escalate parties with prolonged process ... + Type 40+ WPM, meet required data entry and customer service experience assessments + Exceptional verbal...The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims… more
- CBRE (Richardson, TX)
- Customer Success Director Job ID 231295 Posted 30-Jul-2025 Service line Advisory Segment Role type Full-time Areas of Interest Capital Markets Location(s) Dallas ... States of America **About the Role:** As a CBRE Customer Success Director, you will lead initiatives to enhance...functional effectiveness of both new and existing data and technology systems. This position is part of the Advisory… more
- Concentrix (Austin, TX)
- …to a Sales Manager **YOUR QUALIFICATIONS** + 2+ years of experience working in a customer service or sales capacity + Prior success in achievement of personal ... + Experience in high-volume calling + Experience learning new technology and data + Problem solving skills + Excellent...support + Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day,… more
- Amazon (Houston, TX)
- …Working with both the customer and various AWS teams including the Customer Account team, Service teams, Professional Services, Training and the partner ... Description About The Role We are seeking a Sr Customer Solutions Manager (CSM) to join our Global Energy...internal AWS teams such as Product Development and other Service teams. Some of the ways that CSMs collaborate… more